Can PC Optimum points be used for gift cards? I'd like to use mine for the Disney gift card.
Do an online chat and you should have those miles posted quickly. You are not the only person who had trouble with those --- i had both of my accounts credited with the 150 plus all the miles associated with the transactions. Arm yourself with the following:Looks like this week is the final week for the Shop The Block 3 transactions over $20 150AM bonus. I still haven't seen this in my account!
When I get one of the men on Sobeys help line I have no issue with AM being posted. But the last two times I've had the woman (can't remember her name) they have not posted as they should. Not being sexist with that comment I just don't know how else to identify the person I spoke with and had issues with.
My personal page still wont load offers. I just did an online chat and they are "working on it" hahaha. The customer service person gave me 5000 points for my trouble but you know-honestly-they should have this worked out by now!!!
Most receipts (from Sobeys, but probably other stores) should have an actual Subtotal line right at the end of the list of items. It is usually followed by a tax line, and then, in bigger font and bolded, is the Total. Most groceries shouldn't have tax, yes. However, beware that in some provinces the subtotal for Air Miles spend might be a little deceiving...
For example, here in NS we can't count "fluid milk" toward any bonus programs. So if my subtotal is exactly $50.50 (if I was going for a "spend and get") but one of the items was a 2L carton of milk, I actually wouldn't have earned the points.
Now, I'm not suggesting any of your issues have been this... I know you guys are all great collectors. But the fine print can exclude some things from counting when earning AM.
As a casual cashier for No Frills...I have heard of others having trouble with this too. You are one of the " lucky" ones it seems. Honestly it has been pretty bug free. From what others are saying it has been a pretty smooth transition. And yes...they should have this worked out by now. It's been almost a month now since the new program rolled out. Just hang in there...call back, live chat...keep on them over it. They owe it to you...especially if your a loyal customer and work their program to use those promotions to get your points.
They actually do keep track of how many "missing mile" claims we put in .. my main account is flagged and I've been warned that i will need to be able to provide detailed proof for any "Future claims" I just about lost it that day and told the Customer non-service agent that they would discover they had more than met their match. I have every single receipt for the last 7 years (and that includes dollar stores!) so hubby can provide documentation if CRA asked for it connected to business expenses. (He claims part of household expenses on the business taxes). I told them that if THEY did their job I wouldn't need to follow up!!!That's funny because I get the opposite experience. There is one guys who always grills me. It's kind of funny. I bet they have a tracker for your air miles number and they see how many times you call in. One time I called him out and asked him if he thought I was lying when he was trying to stump me with the subtotal amount on my receipt. I told him if the miles would just posted properly I wouldn't have to waste my time calling him and he wouldn't have a job. That shut him up pretty quickly LOL
I have a rant about the new PC program as well. With the old Optimum program, I used to get a weekly targeted offer for 4L jugs of milk, get 20x the points! Now, I don't get those anymore as the program is essentially PC Plus, not anything like Optimum. I used to earned a lot of points in the past just from my weekly milk run! Not anymore...
I used to get a weekly targeted offer for 4L jugs of milk, get 20x the points!
Now that we all have the same non-targetted LnG offers from Rexall can anyone else see a threshold spend offer? I checked back over the last couple of weeks and we start talking about those on either Friday or Saturday. I don't have one this week and held off on my main shopping trip with the hopes i could get more miles than the flyer offers would provide (meaning i missed out on the $10 gift card) Fingers crossed for an email coupon at least
I have a rant about the new PC program as well. With the old Optimum program, I used to get a weekly targeted offer for 4L jugs of milk, get 20x the points! Now, I don't get those anymore as the program is essentially PC Plus, not anything like Optimum. I used to earned a lot of points in the past just from my weekly milk run! Not anymore...