Gina-Gina-Bo-Bina
Life is short. Live it well.
- Joined
- Sep 12, 2008
- Messages
- 13,816
Bla Bla, etc
Ask before you speak out !
Theproofofthepudding is in the eating
Alamo Customer Service
1(888)233-8749
You are free to book a vehicle as you see fit.
I, personally, would not count on a desk clerk at one of the Alamo sites at the Orlando International Airport to honor something that a customer claims an agent told them when they called their Customer Service Center. Nor would I suggest anyone else take that risk.
If you can get something from them in writing (a response to an email, for example, that you can print and have on hand when you pick up your vehicle), that's one thing. Otherwise, the risk remains that whatever you are told when you call will not be the case when you pick up your car.
Edited to add......I'm also sure that if you called the Alamo Customer Service center and asked if you could use a Costco Code even though you are not a Costco member, I am virtually certain they will tell you that you don't qualify for the discount under that promotion. Considering that was the scenario I was referencing in the post you quoted (though you deleted those pertinent details in your response) I thought it deserved some clarification here.