Work?? Was i right to be upset?

[tvguy]

Better to take it above their head to their boss.

Or H.R. That was the preferred path for many companies I worked for.

 

[sam_gordon]

I think never is too strong a word. There are times when it can be. I had two supervisors over the years note in my performance evaluations that I was too reluctant to challenge a supervisor when I knew they were doing something the wrong way. One boss' term was "Ring the Bell". And it was something he strongly encouraged to prevent mistakes and problems.

"Challenging a supervisor" doesn't equal yelling at them.

 

[tvguy]

"Challenging a supervisor" doesn't equal yelling at them.

One person's challenging can be another person's yelling.

 

[mylilnikita]

Yelling in front of customer , unprofessional.
Letting supervisor know in private , good

 

[kyton]

My rule of thumb - would the OP have enjoyed it if he was the one being chastised LOUDLY by the assistant manager in front of a customer? Guaranteed the answer is NOPE. Treat others the way you want to be treated.