The CM was right, technically. The River View
booking category does not include any rooms with king beds, they all feature two queens.
However the reverse is not true; if you book a King Bed
category room, those rooms are scattered all around the resort (all on corners, which is a nice bonus) and you might well get one which overlooks the river, especially if you request that.
For example in my floorplan, the blue rooms are sold as 'River View', while purple are 'King Bed' in similar locations. 6126 is a King Bed category room, not a River View even though it does overlook the river from both windows, a lovely location. The room allocation folks have the flexibility to try to match requests by shifting room categories if there is spare capacity though, so you never know.
View attachment 935565
Andre