I spent 1 hour and thirty four minutes on hold, and boy was it worth it. I had a super nice CM, I wish I could remember his name. I did not have the correct code for a non-disney visa, he told me that and I panicked, but then he said I think I can take care of it for you. I was able to book 9/20 thru 9/28, preferred POP, one day tickets, since we will have AP's, for 1133.40. Two adults, two kids. Then the CM asked if I wanted to make my ADR's, I felt bad since I did not have any plans, but he was so patient. I got everyone I wanted, including, CRT for breakfast, when he suggested it I had no hopes of gettign it.
Needless to say that was the best wait on hold for me. My kids kept hearing the Disney music while I was on hold and could not figure out what was going on, I am hoping to keep it a surprise.