I am going to be visiting in July, and knowing all of this info I have still purchased the dining plan, because I agree with the idea that even if the kids don't like the CS it is plenty of food for $11.00 a day, and the TS and snack are worth it without the CS. However, I think the new kids CS menus are really poor, and very "Un-Disney". Customer satisfaction is supposed to be the #1 objective, and so many people are unhappy, and for good reason. The kids choices are so poor. The fruit and veggie sides are a good idea as CHOICES but the kids should be able to get fries if they want them. We have 3 adults (oldest DD is 12) and 2 kids (DD4 and DD9) and I'm sure we can order 3 adult CS and 2 kids CS and share. I'll probably end up eating the kids meal and letting my daughters eat mine. I could eat chilled chicken and fruit for lunch and save the calories for my daily TS and desserts. The point is that this may not work for every family.
We try very hard with our kids to get them to eat well balanced meals with fresh ingredients and lots of fruits and veggies, but this is vacation. I think they should be able to eat fries and sweets and all the things that we usually restrict because vacation is all about cutting loose and having a good time. DH and I will be eating a lot of things that we usually don't eat at home, like rich desserts, so why shouldn't the kids too? As far as the SF Jello is concerned, red #40 and artificial sweetener are very unhealthy, and my kids won't be eating that.
Has anyone written their complaints to Disney in a letter or email? I think maybe if they get enough complaints, they may do something about it.