We live 20 minutes from PHL airport but bought our tickets to fly out of Baltimore due to prices.
I've been STALKING Southwest's site seeing if rates drop and we can switch to PHL. A few times I've missed it by seconds. Had the tickets in my cart and within 2 seconds they jumped by 100's.
Yesterday they went down and I called SW to change my flights since I couldn't do it online. The first person couldn't help me. Told me they weren't that cheap. That I would have to pay a lot OOP. Said she couldn't see my credits (changed my Baltimore flights twice when those rates dropped). Just very unhelpful and like she didn't know the system well.
I called back 5 minutes later and spoke to someone else. She was very helpful and moved all 4 of us to fly out of Philly and I still have about $75 in credits!!
I had to share my excitement. It's one less thing to worry about. No trip to Baltimore, no hotel overnight from there. We can sleep in our own beds and go to the airport we are familiar with.
We are so excited! Only 15 more days until WDW.....20 more days until the BC!