I am trying to work my way through the chain at Ticketing Services. I have already told two people that questions are being asked and that there should be a clarification on the internal site. When I find out I will definitely post the information.
And, to complicate matters further, the military states that the service member or spouse may purchase up to six tickets and only make this purchase once, while the Disney internal procedures state that to activate presold, or purchase new, tickets for six the service member must be present and without the service member being present the limit is five.