Curious (no snark), as I am an Epcot resort person and I have never stayed at CR. Does it stipulate when you book a water view room that you may not see water? Is Disney transparent and upfront in informing you when booking that you may not see water even though you booked a water view room? That tidbit of information is critical, and if they failed to tell guests booking that room then they need to either switch rooms or compensate.
That is such bologna to me. In my eyes, that is shady as all get out for Disney to pull that. Direction of room does not constitute a water view if you can't physically see water.
However, if they clearly state at time of booking that you may not see water, than I would have to say they OP just got terribly unlucky. But something tells me Disney isn't that upfront.
ETA: I just looked it up because I am chapped for OP. (
@Jackiethemermaid please let us know your resolution with this)
Water View says views of pool, marina, or Bay Lake. OP has none of that. Their view is of grass and trees.