What to do about my job?

[cabanafrau]

The Op lost his family in a tragic fire, some people are never able to recover from such things so to me this is a success. I imagine the entire holiday season is brutal for this person so I understand being more easily upset. Just my opinion but it seems a pile on when he is struggling is a bit rough. Done is done.

That's absolutely traumatic. Unfortunately not everyone is aware of this, at least I wasn't.

My comments were not any way an attempt to pile on, rather to offer a possible explanation for the current situation which OP seemed to be confused by. If in fact the outburst has resulted in OP's hours being cut it's better to understand in order to decide how to address the situation, because the bottom line is OP needs to get the situation sorted out.

 

[LuvOrlando]

What is to be done? Maybe be softer

Its good he hears some truth since he has no parents to tell him but sometimes a carrot instead of a stick is more helpful

 

[hertamaniac]

I am very sorry to hear about the personal loss(es). Since I didn't read or hear about them via other postings, I just proceeded with my input(s).

 

[soccerdad72]

All that anyone here can answer was covered pretty early on in the thread - OP needs to ask his manager about why his hours were cut and why he's not been given cashier hours. Outside of that, I don't know that there's any other advice that we can give, aside looking for another job.

 

[Mackenzie Click-Mickelson]

What is to be done? Maybe be softer

Its good he hears some truth since he has no parents to tell him but sometimes a carrot instead of a stick is more helpful

You're reading a way different room here

 

[VandVsmama]

The Op lost his family in a tragic fire, some people are never able to recover from such things so to me this is a success. I imagine the entire holiday season is brutal for this person so I understand being more easily upset. Just my opinion but it seems a pile on when he is struggling is a bit rough. Done is done.

most of us don't follow or look up the post history of individuals here. I had no idea about the OP losing his family. And it's probably been really hard for the OP to deal with that.

However, my advice/feedback still stands. If the whole dealing with his/her family tragedy is affecting his/her work performance, that would be something that the OP could choose to share w/his/her supervisor at work...and maybe that supervisor would give him/her a pass that one time. If that was impacting the OP's state of mind when the yogurt blow up happened, then the time to address it with one's supervisor would have been shortly after it occurred.

At this point, too much time has passed and that opportunity is gone.

Meanwhile, the OP could also hedge his/her bets and also start applying to additional jobs at other places of employment. Get some additional interview practice and all that, and who knows...something better might just come along.

 

[disneychick0412]

Losing a loved one, especially in such a traumatic way, really shifts your perspective, and I can see how that might impact someone’s emotional state at work. I actually work in a field that can be a bit tough mentally too – sterile processing of medical instruments.

At one point, I thought about applying for a job listing for this type of position. Maybe I'm glad I didn't if it is tough mentally. How so? Thanks!

 

[Mle8308]

Has nothing to do with it that manager was transferred to another publix

If you don't think managers and employees talk.... I'd start looking for another job at a different grocery chain.

 

[Mle8308]

Well a quick google search tells you that you're not correct...

Part-time employees may get unemployment benefits if they lose their job. There need to be certain circumstances to be present for you to qualify to receive them, which include:

• Losing your job was because of no fault of your own, such as a layoff or reduction in force
• You are actively seeking employment
• You are unable to find another job
• You earned at least $3,400 at your place of work within the last 18 months

All of these circumstances must be met for you to be eligible for unemployment benefits.

And the max payout from FL unemployment is $275 per week, so....

 

[tinkerbellandpeterpan]

And the max payout from FL unemployment is $275 per week, so....

So......?

 

[SirDuff]

What is to be done? Maybe be softer

Its good he hears some truth since he has no parents to tell him but sometimes a carrot instead of a stick is more helpful

Maybe you could provide some actually advice to him yourself, rather than simply using this as an opportunity to chastise others?

 

[SirDuff]

First, you ask your supervisor if there's anything you need to do to get more cashier shifts/more hours Maybe they want to see 'x' from you.
Second, do the people who ARE working cashier shifts when you're there have more seniority or are they full time?

Do you get paid the same whichever position you're working? If so, once you get answers from management, suck it up. If it bothers you that much, look for another job.

I think that this is good advice. I wouldn't specifically mention the previous incident but gives your supervisor a chance to point to it (if, indeed, it is the issue). It is possible that there is a general cutting of shifts (especially cashier shifts) for some reason (it's happened to be when I worked retail in the past for various reasons).

Good luck.

 

[LuvOrlando]

Maybe you could provide some actually advice to him yourself, rather than simply using this as an opportunity to chastise others?

Maybe you could take a page from your own book?
Guess you missed #10
You are rude

 

[neverlandsky]

Definitely talk to supervisor, store manager, and HR about being crossed trained in other areas for more hours. People call in and hours are often cut. Happily wearing multiple hats makes you more valuable and noticeable.

It’s ok to vent vaguely. Not ok to complain specifically. If you’re adaptable, flexible, positivity proactive & reactive, complete tasks, team player, don’t showdown, don’t call-in, etc. you’re golden.

 

[Mle8308]

So......?

First, they have not been laid off, and most Publix do not hire people as full time to start, so no guarantee of hours. Second, the amount of UEA you receive, if eligible, is based on the hours you worked and the rate you were paid. So, in this case, until they are let go and it's not due to job performance issues or through no fault of their own, they are likely to collect very little based on the hourly rate and the number of hours they have worked. I'm actually surprised the person wasn't fired after their conduct in a common area of the store. This may be their way of getting rid of the employee without actually letting them go. Time to read the writing on the wall.

 

[Imzadi]

Silence can be golden in the customer service sector. I think this smells like hourly reduction retribution as a means to give you a warning and not a dismissal for insubordination.

I think insubordination might be an inaccurate word. The OP didn't willfully intend to disobey his supervisor when he yelled at him in front of a customer. He had the best of intentions. And it has since been pointed out that he has suffered a great, personal emotional loss. He doesn't want someone else to get sick or lose their lives over something simple and preventable.

However, that incident and also then asking here if he did something wrong, showed he maybe doesn't have good judgement in this area (yet,) and maybe lacks emotional control at times. He's willing to grow and learn since he is asking questions. All this may be what has been noted on his record. His superiors may have lost trust and confidence that he can do a front facing / customer interaction job at this time, when there are so many different types of scenarios that come up between customers and cashiers and management can't predict what may come up.

I agree with the recommendations of these posters:

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How do you get shifts in the cashier position instead of bagger? By doing the job you currently have really well. By being a team player. By not yelling at a supervisor in front of a customer. By acting professionally.

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And I would also ask for more cart/bagger hours. It's more important now for you to be in the store working and showing your commitment than being placed in the cashier position every time. Offer to fill in any spot (is there another job that is always understaffed that you can also train into?

OP, you want to win back some faith and confidence with your superiors that the outburst was a one time incident. That you know not to do it again. That you can be trusted in your interactions with customers, going forward. You do that by showing them through your consistent actions in knowing how to treat customers and fellow employees.

Even if you are a bagger, greet people, hand them the bags or place them in the carts and tell each person, "Have a good day." If there is a price check to be done and a second item has gotten from the shelf to scan or price matched, offer to get the item for the cashier. If you have to look at the price sticker on the shelf, take a picture of it on your camera to show the cashier and the customer. The more you show you can politely and effectively get along with customers, and that you are a great asset to the current cashier on duty, the more the store will want you to be working. The faster they put the past incident behind you. And perhaps they will give you more shifts as a real cashier and not just in name only.

 

[hertamaniac]

I think insubordination might be an inaccurate word.

Perhaps, but Florida is an at-will state for employment. The word insubordination has been used as a blanket term for termination of employment including:

1) An employee who uses disrespectful language or actions toward supervisors