Review The Sheraton Vistana Resort Thread (key links on p.1)

[dioxide45]

Hi—I’ve read a good deal of this thread but hoping to get the latest thoughts on which section to request. We will have my mother with us who has limited mobility, and we’re planning on using Uber to get around so looking for the best option close to an Uber pickup point and without stairs. We also have little kids so would be great to be close to a kid-friendly pool, though that’s secondary to ease of access to pickup and having a nice unit (recently renovated would be great too haha). Any suggestions would be much appreciated.

How did you make your reservation?

 

[ajs317]

How did you make your reservation?

Via Costco Travel.

 

[bankr63]

Hi—I’ve read a good deal of this thread but hoping to get the latest thoughts on which section to request. We will have my mother with us who has limited mobility, and we’re planning on using Uber to get around so looking for the best option close to an Uber pickup point and without stairs. We also have little kids so would be great to be close to a kid-friendly pool, though that’s secondary to ease of access to pickup and having a nice unit (recently renovated would be great too haha). Any suggestions would be much appreciated.

You don't say unit size either, but probably a 2BR if mom is along. If it is a 1BR, you will be in Lakes or Cascades, for a 2BR it would be run of resort as it is a hotel type stay. Your best bet is to contact the resort with your requests about 2 weeks prior, they will want your reservation number. The contact information link is on page one.
Most important is mobility, so let them know that. That can still put you in any section though. All sections have ground floor units that are easily accessible. Lakes and Cascades have elevators, so all units are accessible. For Uber pick up, it would be easier to be near one of the gates or the main reception center - for drop off you can let them in with your card. Unfortunately, those buildings are generally away from the pools, so you'll probably need to think about which of the last two are more important to you. A nice compromise would probably be the northwest part of Cascades - easy access to the reception center and close(ish) to the Cascades Pool which has a fun shallow area for really small kids and a waterfall for bigger kids.
Note that some have reported here that security will allow identified Uber/Lift drivers in to pick you up at your villa, but I don't have firsthand experience.

 

[ajs317]

Thanks, very helpful! Yes, it would be a 2BR.

 

[erinch]

In April and November, we had no problems with Uber getting in. The most precise way is to drop a pin, so they have the exact location.

https://www.google.com/search?q=ube...iCL0&hl=en-US&sourceid=chrome-mobile&ie=UTF-8

Lakes and Cascades have elevators so you would not be stuck on the ground floor.