Room request priorities.

leebee

DIS Legend
Joined
Sep 14, 1999
Messages
13,900
I just got an email from Touring Plans about putting in a room request for our May trip. I made reservations for 2 rooms on my bounceback offer: One is in my name, one in DD's. What takes priority on a room request? Top priority for us is connecting rooms, which my TA said she'd request. Should I just leave it at that, or should I request specific rooms? Does anyone know how Disney prioritizes rooms?

Also... is there any way on my Disney planning page to link the res in my name with the one in DD's name?
 
Unless you specify a priority, room assigners will first look for a room that meets all requests but if none available will look for a room that meets any one of the requests. For example: a request for upper floor corner room could get a corner room on the 1st floor or a mid-hallway room on the top floor.

If connecting is really important, I recommend keeping that as your only request. Your TA can have your reservations noted as "traveling with" to help keep the rooms close, and make sure both reservations have the notation.

Don't enter any requests when you do online check-in or it will override whatever was noted on your reservation.
 
I would just leave connecting as the only request.

If you're connected as friends and family and share all plans is connected on both ends, you should see both reservations. I know the last time I traveled with family in other resorts, I saw their plans.
 
OK- I can see all 5 of us in friends and family, and I can see both reservations (mine and DD's), all on my "My Disney Experience" page. I'm hoping for connecting rooms as there is a child with "issues" involved. It won't ruin our trip if we aren't connecting, but it'll make life so much easier if we are. Thanks for all the quick input.
 
OK- I can see all 5 of us in friends and family, and I can see both reservations (mine and DD's), all on my "My Disney Experience" page. I'm hoping for connecting rooms as there is a child with "issues" involved. It won't ruin our trip if we aren't connecting, but it'll make life so much easier if we are. Thanks for all the quick input.
What you can do if you still want to utilize the TP room request is once you select the room you want, go back to your dashboard and click on "configure room request". This will open up a pop up with what you requested, and there will be a free text field at the very bottom labeled "Additional Information (Special Requests, etc.)". This is where you want to type something like "Priority is a connecting room with (other reservation number)". Do that for both of them, just change the numbers. The vast majority of people making TP room requests just click a room on the view finder and call it a day, but that tells the room assigner nothing about why you want that section, and if it's not available they will just put you anywhere. Ofc requests are just that, requests, but I have seen a lot of success using that additional information box to put my most important preference. "Priority is close to elevator", "we want to be in building x", etc.

I have used both methods in tandem before, having our TA call Disney to put request on the reservation as well as utilizing TP's room request. The key is to not put anything contradictory. And don't put any requests at all on the online check in on the app.
 
I just got an email from Touring Plans about putting in a room request for our May trip. I made reservations for 2 rooms on my bounceback offer: One is in my name, one in DD's. What takes priority on a room request? Top priority for us is connecting rooms, which my TA said she'd request. Should I just leave it at that, or should I request specific rooms? Does anyone know how Disney prioritizes rooms?

Also... is there any way on my Disney planning page to link the res in my name with the one in DD's name?
The best way to handle a room request is to limit it to one thing. For example, we frequently stay at POR with our sisters. I always request that our rooms are close to each other, and we have received rooms next to each other every time I make the request. But on our last trip my sister handled the room requests. She made two requests; rooms close together and a corner room. Well, she got her corner room, but it wasn't close to our room. And they got lost trying to find their room several times because we weren't together.
 
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Yes. As others have said, since connecting is important to you, leave that as the only request.

For future reference if you're traveling and don't need to make that request, you can put more than one in that box on Touring Plans request form, but it's best to put them in a priority order.

For example, when I was staying at Sports in a Preferred Room, my request was something like:
1st priority - Surfs Up section
2nd priority - Top Floor
3rd priority - Corner Room

That way when the room assigner was looking at it they knew to first see if there were rooms available in Surfs Up, then if any of those were on the third floor, then if any of those were corners.

I ended up with Surfs Up, Third Floor, room next to the corner. But I'm solo, so connecting is never an issue for me. (Oh, and I'd never put "Not connecting" because it's far too easy for the assigner to miss the "not" there.)
 
Seem to recall a lot of older threads where there is a difference between 'connecting' and 'adjoining' rooms which isn't obvious to most people. Apparently there is a difference in how Disney views that, but can't recall their definitions. In making a room request, I would try to be as generic as possible to give Disney more opportunity to meet your request. Asking for a single specific room is probably not a good idea since if it is already occupied, they won't be able to meet your request.
 
Seem to recall a lot of older threads where there is a difference between 'connecting' and 'adjoining' rooms which isn't obvious to most people. Apparently there is a difference in how Disney views that, but can't recall their definitions.
No Disney has the right definition. Connecting and Adjoining are the same thing, and means the rooms have an internal set of connecting doors. Adjacent means the rooms should be within 1-2 rooms of each other but are normally next door to each other but without internal connecting doors.

Dave
 
I was referring to threads like this one. Those terms are often discussed here.

 
We have simply requested connecting rooms and have always been able to get that, many times and at different resorts. We also had them link our reservation with a "travel with number".
 
No Disney has the right definition. Connecting and Adjoining are the same thing, and means the rooms have an internal set of connecting doors. Adjacent means the rooms should be within 1-2 rooms of each other but are normally next door to each other but without internal connecting doors.

Dave

I used to work in a hotel reservations department.
Adjoining and Adjacent mean the same thing - next door, around the corner, across the hall...but no internal door between the rooms.
Connecting is with the internal door that connects the rooms.
 














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