I work at a Wendy's and we are also getting more strict on everything. Less inventory of stock on hand, ordering the bare minimum of food product needed, closely watching labor costs etc. WHen minimum wage went up, our wages did not. So next year when minimum wage goes up (to $7.15??) all of us who make more than minimum wage will not be getting a pay increase. So I will make the same as a new hire and I have been with the company off and on since a teenager.
It may not seem like a big deal but those .10 and .15 really add up over a week, month, even a year. If my store doesn't get our food costs in line...no raises indefinately. 90% of our customers either don't use any condiments or use a reasonable amount. I had someone Friday order a 4 piece nugget ans asked for 5 sauces. To me, that's a bit too much.
Generally, the rule is 1 napkin per sandwich, nugget, wrap salad etc, 1 pack of salt and 2 packs of ketchup per fry ordered (upon request), 1 sauce per 5 or 6 piece nuget, 2 for an order of 10 piece nuggets. Crackers (I think ) are 2 per small 1 pack of hot sauce and a large os 3 or 4 crackers and 2 hot sauce.SO although most Wendy's don't charge and don't make a big deal out of giving extra, there are guidelines in place. For now, we ask the maount of condiments needed and only charge for extra nugget sauces and salad dressings. (1 pack per small salad, 1 per large salad 2 if requested and charge for additional above)
Extra fuel charges and delivery fees are responsible for much of the restrictions and monitoring. We also began getting our trucks at night when there is less traffic e.g. less fuel costs.
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