Overall, I find it useful, though not 100% accurate. I've found some discrepancies at deluxe resorts. Touring Plans has rooms as king beds that are actually two queens (CR Tower club 1-bedroom suite...we got a major complementary upgrade that trip!!), lists some categories incorrectly (pool/marina view at the Polynesian. The room we stayed in at spring break was listed as pool/marina; however, we had booked standard, and when I asked at the resort, they told me the room we were in was, in fact, a standard room), and many of the room views are not accurate (in fact, many are not even available). As a general tool, I find it helpful. I find that, for me, the walking distances are quite accurate. Noise level I take with a grain of salt...noisy neighbors can make a 1 actually turn into a 4. I have a TP subscription for other reasons so use their fax service and have had better success requesting rooms that way than by calling in my requests.