CL staff & the lounge staff are not considered tipped positions. For many years, the info received from posters who were or knew CMs was that CMs are not allowed to accept tips. They were to refuse 3 times, if the guest persisted, they were to accept & turn the money over to their manager to be used for treats for all staff. Keeping the money could be cause for termination. IDK if this is still the rule or not. Now inevitably there will be someone who says they routinely tip CL CMs & it’s accepted with no issues.
We have stayed CL for over 25 years, multiple trips per year. Personally I have never given cash tips to the CL desk or lounge staff, nor seen anyone else do it either. Certainly never anything like leaving money on the table after eating. Some posters bring treats from their hometowns for CMs. I have brought boxes of a popular local candy on Christmas & Easter which were happily accepted. I’m a retired RN & know what it’s like to have to leave your family & work on a holiday. So I like to acknowledge that with some treats. I do leave cash tips for housekeeping, just as I do at any hotel. But that’s also a personal decision & many people don’t do that either.
One of the best things you can do for a CM is leave a cast compliment. These go to the CMs manager & the CM is acknowledged from that. I believe these may help with promotions. You can do this thru the app or an email to guest services. I have also gotten a card to fill out at guest services.