Ok so I heard back from guest services. I itemized all of the problems I experienced while I was trying to purchase additional park tickets, add people to
MDE and book FP+'s. The CM was very polite. The funniest thing she said was that Disney did not want guests to jump through hoops when they were vacation planning! I thought that was really funny, since I feel that's exactly what they want: ADR's 180 days out , FP+ 30-60 days out at midnight or some other arbitrary time based on MK closing! A total joke. Anyway, they did call, so that was a pleasant surprise.