HockeyMomNH
DIS Veteran
- Joined
- Aug 7, 2008
I finally got a shipping notice from DS.com. My package is scheduled for delivery on Friday. A full 12 days after I placed the order!
I also got the following response from my e-mail.
Dear Lynn,
Thanks so much for your recent email.
I certainly appreciate you taking the time to inform us of the difficulties you experienced when ordering through DisneyStore.com.
This is not an example of the quality service we wish to provide and we hope that you find this to be an isolated incident. Please accept my apologies for any inconvenience this may have caused. Your order has shipped.
We appreciate your business and hope you will visit DisneyStore.com again in the future.
Sincerely,
Josh
Have a Magical Day!!!
The thing is, it's not an isolated incident. It always takes forever for them to ship.
I also got the following response from my e-mail.
Dear Lynn,
Thanks so much for your recent email.
I certainly appreciate you taking the time to inform us of the difficulties you experienced when ordering through DisneyStore.com.
This is not an example of the quality service we wish to provide and we hope that you find this to be an isolated incident. Please accept my apologies for any inconvenience this may have caused. Your order has shipped.
We appreciate your business and hope you will visit DisneyStore.com again in the future.
Sincerely,
Josh
Have a Magical Day!!!
The thing is, it's not an isolated incident. It always takes forever for them to ship.