Janet Hill
DIS Veteran
- Joined
- Dec 6, 2005
So, I called BC directly to make a bldg/room request for my family's arrival next week. I was gently, but firmly, told that I would be able to make my request at check in. I'm wondering if that's a new policy, or the person answering the phone did not want to do their job. I'm looking at Bldg 5 or 6 since I have 4 yr old and 7 yr old boys. Thoughts? Thanks for any advice...(short of calling tomorrow morning and hoping I get a different CSR)
I've heard that due to many complaints from VIP owners whose room requests were being supplanted by renters and non-vips, BC is no longer supposed to take requests. Who knows if this is indeed true or not.