New DDP- Servers not happy!

[danalee]

Thanks Just another guy!

I think it will all work out, I mean the servers were ok before the plan...right.(tip wise I mean )
There might be some ?'s from guest but I think most folks get the "tip not included" means you leave it, and as before some are good tippers, some great, some not so great and some just dont tip. Everbody does it there own way~ right, wrong or indifferent thats how it goes

I did like it included just because it was easier for me, some felt the same way, some wanted to tip on there own and some hate the DDP

Different strokes for different folks!

 

[Lewisc]

NOT TRUE the posts from the servers regarding the 2008 contract all said it was Disney that insisted on removing the included tip.

No need to waste your time looking for a thread that doesn't exist.

Disney is entitled, per the new union contract, to remove the included tip. It should make the plan more profitable.

It's great "spin control" to insist the guests and/or the union requested the included tip be deleted from the 2008 plan.

Sorry but I'm not gonna waste my time looking for the thread where it was stated by someone actually in the servers union that they didn't want the tip included in the plan and that was part of the negotiation prior to release of the 2008 DDP, I imagine many others have seen it too. Believe what you want, so wil I, but I also believe your misinformed... Further proof lol, I believe Mr Disney is actually sitting in an urn not a grave. My, my, the hostility some people display around here is pretty amusing.

 

[racefanof88]

I work 40 hours a week and I can tell you I can make 500 a week on a good week, but its not the norm. So please don't assume all servers make big bucks because most of them don't. It can be good money, but that is the thing you give good service you get good tips in return makes up for the crap you put up with the job. Also my city is pretty big not as big as Indy but one of the major city's so its not like I live in the hicks. Got to go, get the kids ready for school and myself off to work..

I totally agree with you, I know all servers don't make big bucks. Where my niece worked before she started at the seafood place she averaged anywhere from 150-300 a week on 40 hours and was only paid 2.10 base. That is why she changed jobs. And believe me I know most servers work very hard, that is why I always tip good IF I get good service.

I think the ddp not including the tip is really a double edged sword. In one instance you may have someone who would not normally tip much,if at all, and the server was going to get the 18% anyway and then you have the person who would normally tip better not leave anything because they know the tip is included. But, I really don't see a big problem, I mean what did the servers do before the ddp and the automatic 18%? I just hope everyone on the ddp(and I was made aware of it several times while booking my trip)knows that the tip is not included.

Have a good day at work

 

[ilovefh]

We won't do the DDP in February, only because we don't normally do a TS everyday. We did the DDP in June because we would have spent close to $38/day if we were paying OOP, so it was a deal for us. (and a treat!) Now in Feb. the price of the DDP plus tip would be close to $50/day, which is not what we would spend if we paid OOP and did not do a TS everyday.

I'm a server part time in NH and I do think taking out the grat will hurt the servers. That being said I don't think it will hurt that much. I work in a family run small italian/seafood place that is next to a nursing home with a lot of chain restaurants around (they killed out busniess). But my boyfriend keeps me in check. When I come home and complain I only made $60 in a night he reminds me I only worked 4 hours so that isn't too bad.

The thing that can stink (and I'm not sure how Disney does this) is that you can be taxed on money you did not make. If, when I work, I have all CC tips and I make $60 in cc tips I would normally take home only $48 or so. Six would go to the busser and 5 to the bartender.

 

[RACHELSMOM1]

The servers have no control over adding 18%, its a rule they can be fired for, if they don't follow. If the service is awesome, what is stopping you from leaving a couple extra bucks on top of the 18%. There is no need to punish the server for following the rules.

Well, as I stated in the post you answered, ####I will tip well for wonderful service####, but the fact remains that I have no control if the service is terrible when we have 6 or more and have to pay out the gratuity anyway. I am just curious how many people think a server deserves 18% for poor service, just because the rules say the party of 6 has to pay it. Not very fair to the diners, especially since we have 3 children with us, who require very little service because they rarely need refills on anything.

 

[lilyv]

Well, as I stated in the post you answered, ####I will tip well for wonderful service####, but the fact remains that I have no control if the service is terrible when we have 6 or more and have to pay out the gratuity anyway. I am just curious how many people think a server deserves 18% for poor service, just because the rules say the party of 6 has to pay it. Not very fair to the diners, especially since we have 3 children with us, who require very little service because they rarely need refills on anything.

It doesn't happen often, but if I need to I find a manager. If I had a large group at my table, I'd likely excuse myself and go find him/her, and explain the problem. I would expect it to be politely fixed. Just because gratuity is included in bills for large groups doesn't mean you're stuck. Plan on having a wonderful time. If you have a problem, find the manager. Easy solution.

 

[dburg30]

Well, as I stated in the post you answered, ####I will tip well for wonderful service####, but the fact remains that I have no control if the service is terrible when we have 6 or more and have to pay out the gratuity anyway. I am just curious how many people think a server deserves 18% for poor service, just because the rules say the party of 6 has to pay it. Not very fair to the diners, especially since we have 3 children with us, who require very little service because they rarely need refills on anything.

While I agree with the choosing what to tip depending on service, higher or lower % wise, the over 6 person auto added 18% gratuity is usally well marked so you KNOW you will be paying it, before you eat, good service or bad. If you arent comfortable with that, you dont HAVE to eat at places that do this (granted most places add this, so it will limit you).

 

[Lewisc]

Guests who are getting bad service, particularly if their check is subject to an "automatic service charge" should ask for a manager so the service issue can be rectified.

Guests who are subject to an "automatic tip/service charge" don't get to rationalize a low tip on the basis of not needing service for any reason. That includes kids not making a mess, not needing refills on water, soda coffee or even asking for more bread. You're paying for the server being available to provide whatever level of service is appropriate for your table. Guests who get a lot of extra attention, lots of drink refills, should tip extra but that doesn't mean low maintenance diners get to tip less.

Not very fair to the diners, especially since we have 3 children with us, who require very little service because they rarely need refills on anything.

 

[racefanof88]

Guests who are getting bad service, particularly if their check is subject to an "automatic service charge" should ask for a manager so the service issue can be rectified.

Guests who are subject to an "automatic tip/service charge" don't get to rationalize a low tip on the basis of not needing service for any reason. That includes kids not making a mess, not needing refills on water, soda coffee or even asking for more bread. You're paying for the server being available to provide whatever level of service is appropriate for your table. Guests who get a lot of extra attention, lots of drink refills, should tip extra but that doesn't mean low maintenance diners get to tip less.

But again, as I asked in another post. Is it really harder for the server to bring me a steak than a hamburger? Like I said previously, it isn't the server who works harder when I order the steak it is the cook. But I tip based on price of meal, this is just something I think about.

Just an observation.

 

[just another guy]

20 hours at $3 is $60. and $300 a week in tips.

That is $60 a day in tips, $15 and hour (x4). $15 and hour means they are only selling $80 an hour in food totals, so they only have two or three tables to wait on?

Wow.

I was simply explaining who server do not get their grat that night, not coping word for word a servers paystub.

But again, as I asked in another post. Is it really harder for the server to bring me a steak than a hamburger? Like I said previously, it isn't the server who works harder when I order the steak it is the cook. But I tip based on price of meal, this is just something I think about.

Just an observation.

It can be thought about all you want, but it doesn't change the standard of tipping 15-20% of the check.

 

[racefanof88]

Wow.

I was simply explaining who server do not get their grat that night, not coping word for word a servers paystub.



It can be thought about all you want, but it doesn't change the standard of tipping 15-20% of the check.

I did not say it changed the standard of tipping, I just said it was an observation. And I tip according to service not just on the price of my food.

 

[TinkerFairy]

Well, as I stated in the post you answered, ####I will tip well for wonderful service####, but the fact remains that I have no control if the service is terrible when we have 6 or more and have to pay out the gratuity anyway. I am just curious how many people think a server deserves 18% for poor service, just because the rules say the party of 6 has to pay it. Not very fair to the diners, especially since we have 3 children with us, who require very little service because they rarely need refills on anything.

This question has probably been asked before, but I honestly didn't think of it until I read this post, 3 of our ADR's for our October trip are for 6 people. Are we going to be charged a extra gratuity on top of what is already included with the plan? We are in two seperate rooms, but all on DDP.

Except for a bruch the day of our wedding. Half of the party will be on DDP, the other half will be paid by one credit card. That one I'm not so concered about since I expceted us to be paying the gratuity that day, but I didn't expect to pay extra gratuity on top of what is already included when the sixth party is my 6 year old.

Sorry if I managed to confuse anyone, because I think I just froze my own brain.

 

[faindrops27]

But again, as I asked in another post. Is it really harder for the server to bring me a steak than a hamburger? Like I said previously, it isn't the server who works harder when I order the steak it is the cook. But I tip based on price of meal, this is just something I think about.

Just an observation.

Racefan, thanks for thinking about the overlooked cooks. I have been in the resteraunt industry going on 10 years. I also have that feeling about servers. They are serving food, getting drinks, taking care of patrons etc, etc. But, believe you me, they are not working that "hard". People would like to paint this feel sorry for the server. Why?? I will never get it. The chefs are the ones working very hard. While in the back of the house the servers, are off laughing, talking, joking, on the phone. Or, picking up the 1 steak with the balsamic glaze reduction, out of 300 more the chef must prepare for the night. To go walk to thier table. That they, the server will then get tipped on. Why feel sorry for a server??

Look, I am not downing any server. Just telling it how I see it. I challenge any server to tell me that thier jobs are far harder than the chefs??


However, since I am in the industry. I always tip well beyond what is standard. As, I have a certain compassion, for the industry I am in. I often overlook "mistakes" made in the back, and front of the house as well. I rarely complain. So, I know I am a good patron.

 

[racefanof88]

Racefan, thanks for thinking about the overlooked cooks. I have been in the resteraunt industry going on 10 years. I also have that feeling about servers. They are serving food, getting drinks, taking care of patrons etc, etc. But, believe you me, they are not working that "hard". People would like to paint this feel sorry for the server. Why?? I will never get it. The chefs are the ones working very hard. While in the back of the house the servers, are off laughing, talking, joking, on the phone. Or, picking up the 1 steak with the balsamic glaze reduction, out of 300 more the chef must prepare for the night. To go walk to thier table. That they, the server will then get tipped on. Why feel sorry for a server??

Look, I am not downing any server. Just telling it how I see it. I challenge any server to tell me that thier jobs are far harder than the chefs??


However, since I am in the industry. I always tip well beyond what is standard. As, I have a certain compassion, for the industry I am in. I often overlook "mistakes" made in the back, and front of the house as well. I rarely complain. So, I know I am a good patron.

You are very welcome. I have often thought part of my tip should go to the cook. My oldest son wants to be a chef and I totally encourage it.

I pointed it out in another post on this thread about the chefs too. I mean honestly isn't it much harder for you to cook me a filet mignon with wine sauce and garlic mashed potatos, than to cook me a hamburger? Honestly? And, is it any harder for the server to bring either to me?


Anyway, I have been flamed by some on this issue and ya know what, I don't care..................lol. I have a right to my opinion

 

[tiki23]

Racefan, thanks for thinking about the overlooked cooks.

I've been on both sides of the kitchen and I have to tell you, I'd never worked so hard in my life as I did when I was a short order cook - and that's saying something because I grew up working hard on a farm.

Cooks do get paid better per hour than wait staff though, as cooks don't often get tips. I'm not saying they get paid enough, just a higher standard wage than servers.

 

[KorieDWnut]

I was wondering this too..

I am a waitress. I have never gotten a negative paycheck but I have gotten quite a few ZERO paychecks.

 

[bicker]

NOT TRUE the posts from the servers regarding the 2008 contract all said it was Disney that insisted on removing the included tip.

That is also NOT TRUE, any more than it is true that the union insisted on imposing a mandatory gratuity on all families of six. The truth is that the removal of the included gratuity was the result of negotiation... both the union and the company arrived at the conclusion. A contract requires a meeting of the minds, and therefore neither party can unilaterally impose anything.

 

[mom2my3kids]

Racefan, thanks for thinking about the overlooked cooks. I have been in the resteraunt industry going on 10 years. I also have that feeling about servers. They are serving food, getting drinks, taking care of patrons etc, etc. But, believe you me, they are not working that "hard". People would like to paint this feel sorry for the server. Why?? I will never get it. The chefs are the ones working very hard. While in the back of the house the servers, are off laughing, talking, joking, on the phone. Or, picking up the 1 steak with the balsamic glaze reduction, out of 300 more the chef must prepare for the night. To go walk to thier table. That they, the server will then get tipped on. Why feel sorry for a server??

Look, I am not downing any server. Just telling it how I see it. I challenge any server to tell me that thier jobs are far harder than the chefs??


However, since I am in the industry. I always tip well beyond what is standard. As, I have a certain compassion, for the industry I am in. I often overlook "mistakes" made in the back, and front of the house as well. I rarely complain. So, I know I am a good patron.

You won't find us in the back, heck we don't even have time to eat during a busy day at work. I won't argue the cooks work very very hard just as the servers do. Its a two way street, I would not want to cook and they would not want to serve the food. We have customers who tip us and give us money to give to the cooks. Also had customers personally hand the cooks a buck or two, our cooks get paid decent money if they are good at their job..

 

[Lewisc]

Neither of us were present during negotiations but the servers who posted said Disney presented the elimination of the included tip as a non-negotiable demand. The servers represent a small minority of the collective bargaining unit and I understand there is a no-strike pledge/policy in effect. For all intents and purposes Disney can present a "demand" and the union has to work around it.

I'll agree the automatic tip for DDE checks and for parties of 6 or more was a result of negotiations and is intended to offset the results of the removal of the included tip.

Contrary to some posters I haven't seen any credible evidence that suggests the union is the party that requested the removal of the included tip.

That is also NOT TRUE, any more than it is true that the union insisted on imposing a mandatory gratuity on all families of six. The truth is that the removal of the included gratuity was the result of negotiation... both the union and the company arrived at the conclusion. A contract requires a meeting of the minds, and therefore neither party can unilaterally impose anything.

 

[WDisnut]

I wouldn't be happy either if someone from my family is one of their customers.... No one from my family tips except me ... they believe that the restaurants should pay their servers enough... and it should not be the responsibility of the customer. I'm sure there are people who are saying I'm on vacation, and I'll never see this waiter again, so no tip, or a minor flaw in the service will cause a huge drop in the amount or a million other things.... I feel bad for the servers now .....