That would also explain why those folks are not just uber-ing to DS after waiting an hour, if they had used that workaround to avoid the Epcot parking fee.
It strikes me this situation is also compounded by the reduced dining availability at the parks and resorts. We have been going to Disney World for years and the 2020 was the FIRST time we ever made it to Disney Springs. And we ended up getting an uber there after waiting ages with no bus and coming close to missing our reservation. In the past, we avoided Disney Springs it just never seemed worth it before to sink travel time there and back when we could just eat in the parks or at the resort we were staying at. Now, seems like every resort you go to is running with half its restaurants closed, and such limited menus that you wouldn't want to repeat the same restaurant twice.