Thanks, that's what I thought. I haven't been to UO but my impression is they have at least some accessible queues, so may not plan to use this pre-registration for basic wheelchair access.
We don't use a wheelchair at Universal but there are plenty of others who have. Getting this card will do nothing to change the process at Universal, they would still do it the same way in park. I imagine we would still have to go pick up our PASS as usual. You need the hard pass to make the system work and this company is not providing that. We just dropped our UO APs so I won't be testing it for a few years.
You know reading here the few that got approved with what seemed like irrelevant documentation in terms of it directly explaining what issues/needs a guest has with theme park queues??? And I've been cruising several other sites where there were lots who got approved with basically nothing that would be helpful. Then we are hearing that folks will be called by Universal to discuss their needs and determine what they would even do for them?? It almost sounds like nothing more than an extra step to get to the Pre-Qualifying TMs.
This card is not developed specifically for theme parks, it is used by other businesses to get a person's needs predetermined. And there are still steps after that. I think that is where some of the confusion is happening with wheelchairs and service dogs etc. Some businesses will need to make adjustments for those things but the theme parks are already way ahead of that.
The more I read I don't even know if Disney is even looking at this. It's been around for years. When Disney announced their new pre-qualify I thought they were going to hire this company - but they built their own system. Maybe they determined why pay a company to just add a step since it's not specific to their business, and then Disney CMs would still have to go through the approval. Maybe if approval is so easy it would be a detriment to Disney because guests that were approved would expect Disney to also approve. And Disney doesn't need the wheelchair, dog, steps, visual etc accommodations, that is in place.
But if Disney has 25% of guests attached to a
DAS, they probably need to do something. And perhaps they will watch and see how it works for UO and adjustments they can just make at their end on their own.