Tell me what it's like doing the Nexus interviews at Pearson

[peacefrogdog]

I got the first step of the approval process done, but now have to schedule interviews. There is an option to do the interviews at Pearson. Is it held in the area after you go through US Customs before going to the gates? And are both the Canadian and the US interviews done back to back and in the same location? How long are the interviews?

 

[kittyab]

I got the first step of the approval process done, but now have to schedule interviews. There is an option to do the interviews at Pearson. Is it held in the area after you go through US Customs before going to the gates? And are both the Canadian and the US interviews done back to back and in the same location? How long are the interviews?

We had our interview at the Edmonton Airport. It wasnt that bad, just bring every document you have regardless if it is not asked for just in case.

 

[scrappinginontario]

At Pearson it’s in an area before you go through security so you don’t need to be taking a flight to book the interview. Yes, both CDN and US are there.

 

[Bea]

We had our Canadian interview done in Halifax. We made an appointment online. Six months later we flew to Florida connecting through Pearson. After we saw the US customs officer and before you go through the sliding doors, there is a waiting area on the left. It’s first come first serve and we weren’t able to make an appointment. We had 2.5 hours between flights so we had plenty of time. There were 5-6 other people waiting. We were connecting so it could be different depending on your situation.

When we were called in, it was pretty quick. Just confirmed our addresses and a few quick questions, This was 18 months ago.

 

[kittyab]

When we renewed our Nexus passes we were able to do it at the border is Callas, Maine. You can update changes to your Nexus profile online though. IE newer passports etc.

 

[peacefrogdog]

At Pearson it’s in an area before you go through security so you don’t need to be taking a flight to book the interview. Yes, both CDN and US are there.

Great to know thanks!
What documentation do you need to bring? Is it in terminal 1?

 

[peacefrogdog]

At Pearson it’s in an area before you go through security so you don’t need to be taking a flight to book the interview. Yes, both CDN and US are there.

Also to confirm, you can do the US interview (which I understand is the CBP interview) as well WITHOUT flying that day/going through US customs?

 

[optstud]

Did it at Pearson last month. You do Canadian interview before going through security. Our family had various appointment times from 10:30am to 1:30pm but we all showed up at 12:30 and was seen all right away. You need a flight to US to do US interview. It is done after making your US declaration. You take a number and wait for an agent to come get you. How long you wait depends on how many ppl are ahead of you. When we took our number there was only 3 ppl ahead of us and waited 20 min. When we were done our interview we noticed 10 ppl waiting.

 

[peacefrogdog]

Did it at Pearson last month. You do Canadian interview before going through security. Our family had various appointment times from 10:30am to 1:30pm but we all showed up at 12:30 and was seen all right away. You need a flight to US to do US interview. It is done after making your US declaration. You take a number and wait for an agent to come get you. How long you wait depends on how many ppl are ahead of you. When we took our number there was only 3 ppl ahead of us and waited 20 min. When we were done our interview we noticed 10 ppl waiting.

Thanks - did you have to prebook the Canadian interview?
My wife & I both need to do the interviews - I have a flight to MCO booked this May but worried that we won't be able to get both sets of interviews done before boarding. Although I guess we can just show up extra early to the airport.

What time did you arrive to do the US interview (when only 3 people were waiting), and what time was it when you were done (when 10 people were waiting).

 

[optstud]

We booked appts for the Canada side but heard others online say they sometimes take walkins if not busy. We did our US interview at 2:00pm and were done at 2:30pm. Our flight was at 6pm. We were there early to ensure we had enough time.