Eeyore's the Best
Mouseketeer
- Joined
- Jun 4, 2009
- Messages
- 330
UPDATE: I now have tickets linked in MDE but still they are the wrong tickets!! But that is what we have ended up with so we are just going to have to upgrade to Park Hopper when we get there.
The BMO supervisor was still trying to fight to get them to cover the upgrade but their rep was on vacation it was still going to take a few days to resolve so I said I don't care about getting them for free I will just pay to upgrade, but I want to the confirm that the price was correct. While on hold she call ACV and asked them to do the upgrade, they in turn called Disney and according to them there was no way for them to change the ticket that I would just have to upgrade upon arrival. I also knew I would be able to upgrade upon arrival.
I then called Disney just to see if I could do the upgrade before arrival, not that it really matters anyway since we have to go to Guest Relations on the first day anyway to prove our residency, and Disney confirmed that upgrading the ticket would be no problem but since it was booked through a travel agent that they were the only ones that could do the upgrade! After just having been told it wasn't possible, this is when I just said forget it, linked the tickets and will upgrade on arrival. When we return, we just need to call BMO and they will take the park hopper charge off of our cards and refund with points. Lesson learned as a warning to all, if you are using any type of credit card points at all for Disney tickets make sure that they are booking them DIRECTLY through Disney!!! Feel so relieved however that I can see the tickets and that we will be good to book our Fastpasses
The BMO supervisor was still trying to fight to get them to cover the upgrade but their rep was on vacation it was still going to take a few days to resolve so I said I don't care about getting them for free I will just pay to upgrade, but I want to the confirm that the price was correct. While on hold she call ACV and asked them to do the upgrade, they in turn called Disney and according to them there was no way for them to change the ticket that I would just have to upgrade upon arrival. I also knew I would be able to upgrade upon arrival.
I then called Disney just to see if I could do the upgrade before arrival, not that it really matters anyway since we have to go to Guest Relations on the first day anyway to prove our residency, and Disney confirmed that upgrading the ticket would be no problem but since it was booked through a travel agent that they were the only ones that could do the upgrade! After just having been told it wasn't possible, this is when I just said forget it, linked the tickets and will upgrade on arrival. When we return, we just need to call BMO and they will take the park hopper charge off of our cards and refund with points. Lesson learned as a warning to all, if you are using any type of credit card points at all for Disney tickets make sure that they are booking them DIRECTLY through Disney!!! Feel so relieved however that I can see the tickets and that we will be good to book our Fastpasses