Can you request specific cabanas? Or is there one I should get that would be better than others considering we have small kids who will want to be near the zero entry part of the pool?
We had Cabana 1. It's the one nearest to the Beach Club restaurant. There is a cabana that is right by the child's water play area.
Here is the e-mail confirmation we received which has many details about the cabanas:
Thank you for booking your cabana at The Hard Rock Hotel! You have reserved cabana # 1 for Thursday, October 4, 2018. The cabana will be yours for the day from 9am until close. Your rental rate for the cabana will be $225. You will receive a $50 Food and Beverage Credit towards our Beach Club Restaurant.
Please have a member of your party check in at the Fitness Center (Body Rock) no later than 1pm to complete payment and also receive the remote for your television. If you are not arriving at the Hotel for your reservation by 1pm, please then check into Body Rock by or at 4pm to complete payment and also receive the remote for your television. We are located on the first floor, to the left when exiting the elevators.
If you wish to cancel your reservation, please do so by contacting Body Rock by 9pm the night before. Same-Day Cancellations will incur a charge of 50% of the daily rate listed above.
Due to Florida's unpredictable weather patterns, refunds will not be issued because of inclement weather conditions. (In some extreme weather conditions we may ask you to clear the pool/cabana area, due to it being unsafe- you may return once the management team has established it to be safe.)
Here are some helpful tips for your day at the pool:
- All Cabanas receive a fruit basket as well as an assortment of 12 sodas (4 cokes, 4 diet cokes, and 4 sprites), 4 Hard Rock waters, and a bottle of Fiji water.
- All Cabanas are equipped with a LCD TV, a ceiling fan, a table with 4 chairs, 4 lounge chairs, 1 lounger, and a private safe.
- Swim diapers, life jackets, Ping-Pong paddles and balls, shuffle board equipment, and volleyballs are available complimentary at the towel hut.
- Maximum capacity is 10 people per cabana.
- Cabana guest must be staying at one of the hotels on property- Hard Rock Hotel, Portofino Bay Hotel, Royal Pacific Resort, Cabana Bay Beach Resort, or Sapphire Falls Resort.
- Outside food, alcohol, coolers, pets and glass are prohibited throughout the pool area.
- Only inflatable toys and rafts are allowed in the pool.
- Smoking is only allowed in cabanas 3-6.
If you have any questions, special requests, celebrating a special event, or have any catering needs, please contact us at (407)503-2236.
We look forward to seeing you at the Hard Rock Hotel!
Rock on,
Any other questions, please let me know I'm happy to help!
