I have ordered from them before and never had any problems, they are a little pricey but, everyone seems to love getting them as a gift.
Also, last year when my mom died we received 4 or 5 large edible arrangements from companies that my stepfather had business dealings with (he owns an electrician business). Anyway, my mom & stepdad lived in Florida,( step dad still lives there) and a couple of the arrangements arrived at the house when no one was home to accept delivery. What I thought was really great was that the arrangements were left inside the front screen door inside an insulated cooler bag with ice packs. I have no idea how long the fruit was there but, the arrangements were perfect and ice cold. I only mentioned this so you wouldn't worry about what happens if no one is home to accept delivery.