DVC and Magical Express?

[Simba's Mom]

I signed up on the DVC website for ME for my upcoming trip. I got the typical automated response about "Your request....we'll get back to you within 5 days." Well, I checked and it's been much longer than that-about double that time. Should I be concerned? Call them? Or do they say 5 days, but it's typical to take longer. What's been your experience?

 

[vek239]

I haven't always received a response (other than the auto-response) when I book ME (always online through the DVC site). But you might call them just to confirm.

 

[paults]

I always got a response by email

 

[momto3pirates]

Call to confirm. I emailed to set mine and several of the flights were incorrect.

 

[DisneyRegulars]

I usually here back right away. Usually within a day or two I will get a confirmation email.

 

[disneynutz]

The requirement is that DVC book your DME reservation, once booked you can cut out DVC as the middle man and contact DME directly to verify the reservation and to make corrections. Give them a call at: (866) 599-0951.

Bill

 

[BillPA]

How far away is your trip? Is it's months, or days?

 

[Simba's Mom]

How far away is your trip? Is it's months, or days?

Fortunately it's still about 6 weeks away, so I'll probably just wait a couple more weeks, then call DME if I don't hear/get anything.

 

[BillPA]

On our June trip I did my on-line request Wednesday 3/21 and received a reply e-mail on the Friday the 23rd. Our bag tags came about 3 weeks prior to the flight. I would think you should have heard by now, check your "junk e-mail folder, sometimes Disney e-mails end up there for me.

 

[bumbershoot]

I've used the online form many times, after the DVC reps showed their incompetence at it more than once, and I always get an autoreply immediately, and confirmation within a day or two. And I almost always (in recent years) get my tags MONTHS before the trip, which isn't necessarily normal, but I'm not the only one.