AngiTN
DIS Veteran
- Joined
- Mar 7, 2011
There's one simple reason for that. Disney has a monopoly on Disney.I can assure you it's no small percentage of guests that have issues. I am in and out of multiple MDE accounts every day, as are my colleagues, and we all have numerous problems. We also have numerous problems on the professional end of Disney tech. Their IT is, in general, a $@*#-show.
My theory? Disney doesn't care. People will still come, and until they see revenue loss from their IT not working, they will continue to not care.
I do email them daily about it, and I encourage every single one of you to do the same.
If you want to go to Disney it's not like you can go somewhere else to get it.
The majority of their guest isn't choosing to take a Disney vacation just as a random vacation destination and they can replace it with a different random vacation destination because of a poor IT experience. They choose Disney because they want to go to Disney, specifically. So they deal with whatever they have to deal with to go. Disney knows this.