So helpful to hear this. I think we really need to wait out any purchase outside of RIV for now. Need to give Poly a try, but might even be thinking that, if we really want a monorail/MK resort, Grand Floridian might be a better option to consider, despite the higher point costs. Really need to try out these resorts before committing, especially, as you say, if I am going to buy direct.Your concerns are warranted. My two most recent trips to the Poly have been chaotic. One was outside of spring break season and one was in the thick of it. Similar crowd level.
I love the vibes of the Poly, and the new Island Tower is gorgeous, but we've found we prefer a quieter resort after the sensory overload of being at the theme parks all day.
If you have those concerns, I would definitely stay there before buying (especially direct points, because you'd take such a loss if you decide to sell them).