Hi fav_is_tink here....I know I've not been in touch on DIS for a while but I've had major PC hassles here and haven't been able to get online.
Firstly I'd like to say how devastated I am that the fridge has gone astray...I CAN ASSURE YOU that I completely followed the rules re the swap, I'm a stickler for rules and I kinda take offence that anyone would presume otherwise.....This fridge was fantastic for us during our 14 night stay, as you can well imagine it's not cheap to get from Scotland to Disney for that length of time so hiring a fridge was additional expense that we couldn't justify at that time.
It's extremely unfortunate that someone has taken it upon themselves to claim something which is not theres....there are certainly some dodgy people out there and it saddens me to think that after two years this swap is no more.
The CM I dealt with when collecting the fridge were fantastic, when I returned it the 'gentleman' [loosely using this term here] wasn't so helpful; he seemed very agitated and stressed about life in general that day and so unlike most CMs....it all actually left a sour note on our last day at our happy place I've got to say!
I'm so sorry that the fridge is gone :-(
I reiterate what everyone else has said in sending a Huge Thank You to Gina for all of her hard work over the last two years, shame it had to all end........