Cake Bake Shop at the BoardWalk is now open

[Brian Noble]

I'm trying to figure out why I need a contract for afternoon tea.

 

[trishadono]

It says both 25% non refundable deposit and before 24 hours prior is refundable in the same contract. Confusing.

The 25% is for parties etc. Like a bridal shower vs just a table booking like we did.

 

[focusondisney]

@trishadono looks like it’s 75% refundable. Says 25% nonrefundable. Still crazy IMO.

Edit after your above comments..how do you know? Your contract says both.

 

[trishadono]

I'm trying to figure out why I need a contract for afternoon tea.

Because they are expecting it to be more of a destination for events vs just tea.

 

[trishadono]

@trishadono looks like it’s 75% refundable. Says 25% nonrefundable. Still crazy IMO.

see my post above

 

[trishadono]

Sounds like reservations make sense a day or two in advance. I guess fully pre-paid isn't enough, from CBS perspective, to ensure guests keep their commitment. Closer to wedding or catering terms then a restaurant.

CBS terms would discourage me from booking. 24% automatic gratuity is another issue.

Edited to add poster quoted terms. Refund if you cancel at least 24 houts in advance.

They don't accept same day reservations. These terms aren't as unreasonable as first reported

My thoughts exactly.

 

[lowlight]

The 25% is for parties etc. Like a bridal shower vs just a table booking like we did.

Oh, ok. It’s confusing because it’s right below a number point talking about a tea reservation.

 

[focusondisney]

@trishadono Not to argue, but you’re signing a contract that says 25% nonrefundable. Your contract doesn’t even say full payment on booking like others do. Personally I take what I’m signing as the terms of the contract. Not what someone might have said in an email or phone call.

If that contract is for events like showers, she needs a different contract for tea. If the terms are different, write different contracts.

 

[gmi3804]

@trishadono Not to agree, but you’re signing a contract that says 25% nonrefundable. Your contract doesn’t even say full payment on booking like others do. Personally I take wht I’m signing as the terms of the contract. Not why someone might have said in an email or phone call.

If that contract is for events like showers, she needs a different contract for tea. If the terms are different, write different contracts.

Yes. A verbal offer/agreement will never supersede a written contract signed by both parties. Any subsequent changes to a written contract needs to be changed in writing too. "Someone said/told me" will not hold up in court. That's Judge Judy 101.

 

[gmi3804]

I'm trying to figure out why I need a contract for afternoon tea.

This will spell out the terms of getting edible sprinkles showered on you and your party. Or not. GET IT IN WRITING!!!

I'm sure there are many here who regret not getting a signed contract for spontaneous antics at Whispering Canyon.

 

[GADisneyDad14]

This thread continues to be one of the best follows around these boards in a long time. I can’t keep away.

 

[DL1WDW2]

It is not called sprinkles
It is Pixie Fetti and Cake Bake has copyrighted it and sells in gift shop

 

[trishadono]

I guess I am not concerned about cancellation because the events manager called me and explained what applied to me. She said I could cancel , said I would pay the whole amount within 24 hours.

All I have to do is call or email the events team to cancel. Easy enough

 

[trishadono]

This thread continues to be one of the best follows around these boards in a long time. I can’t keep away.

View attachment 913058

Wait a few weeks I’ll have tea pics!

 

[Genie+]

Everything’s excessive fine print nowadays. I kinda get why businesses feel the need to protect themselves from bad acting consumers. It just feels so antagonistic. I was recently in a pediatrician’s office that was plastered with notices pretty much on every wall about legalities, disclaimers and insurance. It was so surreal! On one hand I can think of the experiences that may have lead this doctor to do such a thing, but it does set up a situation that you either accept being limited to what recourse you have should something go wrong or go elsewhere.

 

[NYCgrrl]

guess I am not concerned about cancellation because the events manager called me and explained what applied to me. She said I could cancel , said I would pay the whole amount within 24 hours.

All I have to do is call or email the events team to cancel. Easy enough

You have a tea booked, correct? And the EM said you could cancel in advance of 72 hours and receive a 100 % return of funds? If so, that’s great and I can concentrate our conversation on the 4% tip for the event staff. I have not put this much work into understanding a dining reservation in donkey years.

 

[Lewisc]

I can concentrate our conversation on the 4% tip for the event staff.

Wait staff will typically tip out ( split tips) with bus staff and bartenders. JMO the event staff should either be sharing in the tip pool or compensated by the house. The price is high enough to compensate employees not typically tipped.

 

[NYCgrrl]

Wait staff will typically tip out ( split tips) with bus staff and waiters. JMO the event staff should either be sharing in the tip pool or compensated by the house. The price is high enough to compensate employees not typically tipped.

The contract explained that the lion’s share of the prepaid tip (20%) goes to wait staff while the remaining 4% goes to event staff; I’m not having an event that requires disappointment in not wearing silly hats, throwing confetti and personalized balloons, that they will not allow anyway

 

[Madteaparty001]

This place seems like a hot mess. Clearly the hired management is either not given enough support staff to work out these problems or CBS hired poorly.

 

[Minnie1222]

I'm trying to figure out why I need a contract for afternoon tea.

It is due to the shameless behavior of some Disney guests. During one of our visits to the West Wing at BOG, the two people at the table next to ours kept postponing their orders to walk around and film things. They even waited for the changing of the portrait which probably had a 20+ minute interval. Finally, they told the server that they couldn't see the menu because the room was too dark. They declined the offer to be moved to another room and left the restaurant.

There were some questionable behaviors at Space 220 as well. I wouldn't be surprised if these two venues require a nonrefundable prepayment.