dancin Disney style
<font color=blue>I found one to share with some fa
- Joined
- Apr 18, 2005
I get what you are saying about inconvenience. I can give you one that might be a tad worse. I had a new fridge being delivered by Home Depot and they had just called to say that they would be arriving within the hour. That hour comes and goes, then a little while later I get another call saying that the truck had been in an accident and was laying on it's side in the ditch beside the highway off ramp. I was to be it's next delivery. So now I have no fridge at home because my old one (that was still working) had been picked up earlier that morning. My food was packed in a couple of coolers. Home Depot decided that they couldn't guarantee that the fridge was not damaged so they had to get me another one which took 6 days.
All companies contract out delivery now. My feeling is that what has happened with you is a one off. I would call back and speak to someone else....a manager perhaps. I have had 2 issues with my past deliveries from Lowes (not exactly related to the actual delivery) and speaking with a manager the issues were dealt with easily. One situation was a damaged appliance and the manager knew right away what most likely had occurred. She told me right up front that it may take a while to fix. It took 6-7 weeks but she kept calling me along the way to let me know that she had not forgotten about it.
brutal! i hope things can be solved soon, and that not all your food spoils. is it cold enough outside that you could keep stuff out there?
earlier this year we had a new bathtub delivered. we bought it at Rona. we hired a contractor to replace our current tub, which was hardly deep enough to soak your feet. hah. we scheduled delivery for a couple days before the work was supposed to start, just to make sure everything could go smoothly for the actual install.
the delivery happened exactly as scheduled, and everything seemed fine. that is, until our contractor arrived and found a huge crack through the tub. who knows if it was already damaged or somehow damaged during transit. it took us almost a whole day to resolve the problem, because the location we bought the tub from was out of stock and other locations were not being helpful. It ended up getting resolved (not by rona, but by home depot), but we paid a contractor for a whole day of basically standing around.
so frustrating, but i don’t have the skills or tools to pick up major appliances or furniture myself.
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LOL...the fridge thing was many years back.