You don't need an interview when you renew and they just use your old picture. If you have kids they do need to go in to get their picture retaken when you renew it! I'm guessing renewals will take quite a while right now because of things being shut down.
Our two cards expire later this month, and in October. Applied for renewal in early March - October renewal was processed within weeks, April renewal is still in process.
Good news is that as long as you've applied for renewal before your expiry date you're automatically extended for another year (used to be 6 months, but they've extended it due to their processing delays)
I applied for my renewal late August 2021 and am still waiting for approval.
In the meantime I have renewed my US passport [dual citizen] which was very quick through the US Embassy, but can't change the info on my NEXUS profile because all the NEXUS enrollment centres are closed until at least Feb 8 [date keeps getting extended].
Fortunately no travel is planned, but I am hoping the NEXUS comes through sometime soon just for peace of mind.
Sorry to hear it’s taking so long - I must have hit the sweet spot, although I was incorrect in the timing I referred to above - I sent in our three renewals late Thursday afternoon (June 18) and received approval confirmation on Monday, June 22. Hopefully your renewal comes through soon.
You will need to create an account for your wife with her email. Only one account per email. Had to do this for my kids because I used to use my email for theirs and can’t anymore.Quick question. When my wife and I applied for our nexus, we used a sign in name and a password for each account. Now when I go to renew, it asks for my email (I used the same email address for my wife’s registration) but it only will let me sign in to my account. Now I can’t sign in to renew my wife’s Nexus. What step am I missing?
Are you sure you used the same email address for your wife ? When I applied for myself and my 2 girls we each needed our own emails and accounts. They were only 3 and 5 at the time and didn’t even have emails so that was a pain!Quick question. When my wife and I applied for our nexus, we used a sign in name and a password for each account. Now when I go to renew, it asks for my email (I used the same email address for my wife’s registration) but it only will let me sign in to my account. Now I can’t sign in to renew my wife’s Nexus. What step am I missing?
Thank You!You will need to create an account for your wife with her email. Only one account per email. Had to do this for my kids because I used to use my email for theirs and can’t anymore.
We only had one email address at that time. ThanksAre you sure you used the same email address for your wife ? When I applied for myself and my 2 girls we each needed our own emails and accounts. They were only 3 and 5 at the time and didn’t even have emails so that was a pain!