OK got a response today and they did a one time exception to extend my pass 3 months.
So to recap - I had a 3 park explorer and upgraded to a 2-park seasonal pass 2 and a half weeks ago
I emailed them on Friday and they extended my seasonal 3 month without issue
Does it say anywhere when this promotion expires? We do have a trip to Disney planned for next July, but may cancel and go with Universal instead. I just wasn't sure how long I have to decide?
Pass must be activated by Mid-April.
So I went on the website this morning to find that they have totally redesigned their AP website interface. The thing that is really throwing me off though, is that for the 3 park FL resident passes, it is $10-$20 cheaper if you purchase with flexpay? I cannot figure out why this would be. Is there any drawback to using flexpay that I am not aware of? Also, there is no mention of extra 3-6 months when you go to buy the passes. Now I'm confused...
No difference with the 2 park passes though, which is weird, so it must have something to do with Volcano Bay. Give them a call and see what is going on.
Really?? I was wondering why it didn't say anything about it. I really hope that isn't the case since we were going to buy ours tomorrow...I tried purchasing the 2pk seasonal ap this morning and it offered the 3 mo. free for $1219 w/o tax for four of us. The website was so messed up I could not complete the purchase. When I went on after work to order them the site was still messed up, kept taking me to purchase daily tickets instead of ap. When I finally was able to purchase the 2pk s
If you find out what happened, can you please share.I tried purchasing the 2pk seasonal ap this morning and it offered the 3 mo. free for $1219 w/o tax for four of us. The website was so messed up I could not complete the purchase. When I went on after work to order them the site was still messed up, kept taking me to purchase daily tickets instead of ap. When I finally was able to purchase the 2pk seasonal annual passes the 3 mo offer wasn't showing up and the price was reduced to $1139.96 not including tax for the four of us. By the time I was able to complete my purchase the call center was closed. I am going to call tomorrow but am assuming I did not receive the 3 month free offer. I wonder if they will honor it since I paid a reduced price.
I just got off the phone with the ticket office and she opened up each pass and it did NOT reflect the 3 month promotion. She contacted the IT department and they are manually adding the promotion to each pass. They did not charge me anything extra. I am going to call back in a few days just to make sure that it was taken care of.If you find out what happened, can you please share.
Ok at least theyre adding it for you. I understand they are trying to modify their website but they shouldn't be removing a promotion especially when it's right on the home pageI just got off the phone with the ticket office and she opened up each pass and it did NOT reflect the 3 month promotion. She contacted the IT department and they are manually adding the promotion to each pass. They did not charge me anything extra. I am going to call back in a few days just to make sure that it was taken care of.
Can some body tell me when the promotion started, as I upgraded my tickets at the end of last June to a power pass.
I may try to email & see if they will add the 3 months, but only if the promotion started before my upgrade.
It's worth a short do you think