Marathon Weekend 2019

[EDS19]

I was finally able to register for 3 Dopey's and 3 5K's. I haven't received the emails yet but my cc's have been charged and I did receive the "Thank You for Registering" page with confirmation numbers, so I took pictures of them just to be safe.

If you go to the manage account page on runDisney does it show that you are registered?
My credit card has been charged but no email either and not change to the account page.

 

[leholcomb]

3 browsers, 7 (yes, 7) times entering my information and an hour plus later, I'm registered for Marathon, Race Retreat AND Castaway Cay. I'm exhausted....

 

[*DisneyDreamer]

My sister had issues with the payment the first time too. She finally ended up getting back in and got all the way through for the 10K. But she also hasn't gotten a confirmation email. The event shows up in her events and her credit card was charged, but she didn't think to write down the confirmation number. I would assume everything is fine and hopefully the email will come later once everything is not so flooded? She did take a screenshot of the event on her page.

 

[leholcomb]

3 browsers, 7 (yes, 7) times entering my information and an hour plus later, I'm registered for Marathon, Race Retreat AND Castaway Cay. I'm exhausted....

Oh, and I also do not have confirmation emails but they are showing up in my runDisney account.

 

[lcubed]

Second attempt and it finally let me pay. Officially in for my cousin and I to do the 5K. Fist 5K for both of us!!!! So excited!

 

[kleph]

If you go to the manage account page on runDisney does it show that you are registered?
My credit card has been charged but no email either and not change to the account page.

yes. you will either see a splash page or the race listed on your dashboard.

 

[mankle30]

I was finally able to register for 3 Dopey's and 3 5K's. I haven't received the emails yet but my cc's have been charged and I did receive the "Thank You for Registering" page with confirmation numbers, so I took pictures of them just to be safe.

A couple of times I had to cancel someone's registration because it wasn't taking me through all the steps. I could cancel them without having to start the process all over again (I just hit "Register another person" again).

I'm happy I've finally registered! After getting hotel, plane and ADR's (for 6 people) I have to admit I felt a bit nervous and under some pressure today. Good luck everybody!

Congrats! I haven't received emails either but I'm sure it's because the system is slammed. Forgot to screen shot the first conf. number but I got the other 2. Both show up in Your Registrations in the RunDisney account page.

If any of you are stuck on the "The wait is almost over" screen try changing browsers or going incognito in Chrome. I've been on that screen for almost an hour now in a normal Chrome window but opened an incognito window all of 10 minutes ago and the incognito window is already through but the tab that's been open for almost an hour is still waiting.

Absolutely! I got in way faster by changing browsers (from Chrome to Firefox) than I did by clicking the "Register Now" button on the same Chrome browser. I highly recommend this if you get kicked back to the beginning of the queue in one browser.

 

[Sakigt]

I’m in for Dopey, my friend 5k and 10k and my husband for the Goofy. Yesssss

 

[lhermiston]

“We had a problem confirming your payment. Error Code: Message: FAILURE”

Anyone else get this?

 

[LdyStormy76]

How fast would the pin bundles normally sell out?

Not any time soon, if at all. They will eventually, much closer to race date, close the ability to purchase.

 

[kleph]

and now the confirmation email has arrived. took not quite an hour.

 

[UNCBear24]

I just checked and all races are still open.

 

[baxter24]

Finally made it all through! Third time was a charm. Officially registered for Goofy!

 

[ZellyB]

“We had a problem confirming your payment. Error Code: Message: FAILURE”

Anyone else get this?

Yes. You have to start all over.

 

[JeffW]

Success on 2 10k entries. 3 failures on 5k entries so far with differing errors each time. I want a refund of my processing fees since they obviously can't process anything today...

 

[Carrie24]

“We had a problem confirming your payment. Error Code: Message: FAILURE”

Anyone else get this?

Yes. You have to start all over.

It also may have charged you anyways. I got that error using a gift card and then again with my CC. The gift card was not charged, but I got a text from my CC saying I was charged even with that error. Might be one of those phantom charges that disappear after pending.

At this point, I've been charged one Dopey's worth of registration to a gift card and another Dopey's worth to my Visa (I am trying to sign up 2 people!). But no confirmation emails, no confirmation numbers, and it's not in my account.

Soooo...I guess I'll wait.

 

[sylkai]

I have 4 of 6 done for marathon weekend, and then I'll tackle the Castaway Cay ones.

None of these show up under my profile, for what it is worth, but I have confirmation numbers and e-mails so I'll sort out the rest of that later.

 

[Dis5150]

Ok, I'm sure I missed this somewhere in all the posts but what is the required half marathon POT time for an under 5:30 marathon selection? I am not registering today, just want to make sure I have all my info ready when I do. Congrats to all of you who got in today!

 

[lhermiston]

Now I can’t even get to the point to put in my credit card information...

This took 10 minutes in 2016.

 

[Chaitali]

Ok, I left and got lunch so I wasn't so cranky. I came back and saw more people had been able to get in and register so I tried again. I was only in the queue for a couple minutes, and then was able to register pretty painlessly for the marathon. I got the confirmation email right away. I checked and the registration information is also showing in my account. So hopefully things will be smoother for people now. Fingers crossed!