I almost hate to tell you guys this, but now I've been credited twice. I got a credit for $12.95 on 3/18 and a credit for $13.95 on 3/22.
I sent them an e-mail last week sometime and the only response I got it that it was forwarded to the billing department... Nothing since and I am GETTING VERY aggravated! My billing period closes on Monday and I WILL NOT pay for something I shouldn't have to! I haven't done a trial offer since lol... kinda scared me off.
I almost hate to tell you guys this, but now I've been credited twice. I got a credit for $12.95 on 3/18 and a credit for $13.95 on 3/22.
I think you got my credit.
Lorie what e-mail are you sending them mail to? Do you have one that goes directly to the billing department?? Thanks!
I actually spoke with Kim today. She listened, apologized and took down my information to send to the billing department. All nice and tidy. After I hung up the phone I thought she sounded practiced. You know when you feel like your being played. Man I wish I never ever signed up for this offer!
I don't have a direct e-mail for billing, do you? I am replying to the e-mail they sent me - customerservice@gottaplay.com.
Sadly it has scared me off too! I went from making $115 the first month to $110 the second to only $26 this month! Oh well it's really not worth it to battle things like this!I have been reading all the threads about people getting charges on their cc that they don't understand and this has really turned me off sign-ups! I do miss the extra money I was making for WDW but I can't take the stress of it all!!
I called gottaplay today (1-866-348-2800) it has been 30 days...
The guy on the phone starts talking about the 3-5 business days... and I say, "it has been a month"... so he starts looking at the account closer... yes the account was canceled, but the refund WASN'T processed... what the !
That is what I get for waiting patiently... he was going to send it right over to billing... he was very appologetic... sigh...
I better see it in 5 days or I will reverse the charges with the credit card company...
I want my $ back so I can do more offers.