the general reservation number is:
888 464 3551
you can add requests thru that number.
have your reservation number in front of you when you call.
i call the hotel directly:
407 503 3000
i get the operator first when i call that number.
you can ask for the front desk or the TM that handles reservations.
if you are far out from your stay, front desk will transfer your call to reservations at the hotel.
at one time the rooms were assigned about 5-6 days out from your arrival.
do not know if that has changed.
for rpr, i always book a high floor on T3 and king suite that faces the pool and of course you get park view of IOA then.
ask the person (room assigner) to pull up the chart for room locations.
tell her you want the club level room that has the view of the pool area.
when you are on 7th floor and get off the elevator, the rooms to the right as you walk down this hall, have pool views.
when you get to the end of the hall, club lounge is straight ahead.
you go either left or right in the two corridors for rooms.
turn to the right.
all those rooms on the right side of that corriodor will be pool/park views.
left side of that corridor will have views of the Cbay and other sites.
it is not bad as some of those rooms at the end and around the bend on your right side, will have park views/canal view/water/pool.
if you want T1, i have stayed there also and can look at my notes for the rooms i had on floor 7 for views.
when you check in at the lobby at the front desk, the TM will tell and write down your room number.
if you are not sure this is the room with the view that you want, ask her to pull up the site she has to let you see what type of view you will have there.
if the room has not been assigned yet, the TM can switch rooms out for you.
If you are going at a time when the hotel is already 97% booked and filled already, the earlier you check in, the better the chances of switching rooms.
and, if you are going to be there for a few days, you can always switch rooms after your first day there.
for example, if the room you want due to a view of particular reason is already filled that day, and they are checking out the next morning, it can work for you to switch rooms once that party has left and the room has been cleaned.
I was worried about the condition of the room when I saw someone had posted pics of a "not so" remodeled room and it doesn't look like that. Even different chairs around the dining room table. I've been taking mainly video, but I'll post pics after the room gets cleaned today 
[/GALLERY]
