Hello to All
DW and I just returned from 7 days at Orange Lake, so I figured I should put down a few thoughts/impressions hoping to answer some of the questions in this thread.
We are owners, and stayed in River Island. Check in was 30 Nov, check out was 7 Dec.
The not so good (I figured I would start with this so I could finish with all good stuff)…
They wanted us to sit in for another sales pitch, it was integrated into the check in process (go over there for your “Welcome Gift”). We were not in the best frame of minds to start with (DW had put her credit cards into a different luggage pocket after TSA check in, and did not remember doing it). We were sure that she would find them, but it is rather stressful going through the search process. The young man at the desk did not want to take no for an answer and returned to the topic three or four times. Though I remained civil, I was clearly getting worked up and he finally dropped the issue. Except that somebody else called us at 8:00AM the next morning with the same questions. I curtly pointed out that we had declined this “invitation” the evening before, and the person “took us off the list”.
The first set of keys (cards) they gave us did not work. We did not have a car, and thank goodness we had hired a Limo for a three hour period (picked us up at the airport, took us shopping, brought us to Orange Lake). The driver (Teddy from Mears Limo) was incredible. He happily ran me back to the West Village (over 2 miles), and then back to our room at River Island. The staff at the front desk was very apologetic, and even called security to make sure we would have no further issues getting into the room. By this time DW (who remained outside the room searching the luggage for her credit cards), had found everything, the second set of keys worked fine, and Teddy whisked us off to our 8:00PM reservations at Jiko.
Some people cheat on the smoking rules. This happens everywhere, not just orange Lake, but due to our location on the second floor, in a corner unit, the smoke reached our balcony. Now, several years ago this would not have been such a big deal, but I have had open heart surgery, and for unrelated reasons am now seeing a pulmonary specialist. Smoke and I just don’t get along any more. Again, this was just a few people, and I am super sensitive. Also, the one time I complained the staff got right on it and was going to have security walk to the area and take a look. Mind you, this was on the pool side of the building, if these folks had just walked another 20 paces or so they would have been in the parking lot and I never would have said anything.
Okay, how about some good thoughts now?
The place is decorated for Christmas, and as someone pointed out earlier in this thread, while not as elaborate as Disney, it is still quite nice. In River Island there is a very nice tree in the “center island” section. Christmas music starts at about 9:00AM, and went until 9:00 or 10:00 at night. I believe it is mostly in the pool and clubhouse areas, but at River Island, if your room is on the pool side you will hear this music plainly from your balcony. I do not remember it ever being loud enough to hear with the door closed.
Free shuttles run though out the resort. Except for one night, we never waited longer than about 10-15 minutes. There are designated stops all over the property, just go to one and the next shuttle will pick you up. There are maps to the resort that will show these, and remember that at most stops you need to be aware of which direction you want to go.
I never found this printed anywhere, but if you want to go to the Publix, the shuttle will take you to the visitor center on East Orange Lake Blvd. If you don’t have a car (or just want to walk), it gets you about ½ mile from the Publix. When you return, go to the guard shack at the entry, and he will call a shuttle so the next one will pick you up. From where we were in River Island, a round trip would have been nearly three miles, so a one mile round trip (especially carrying groceries) sounds a lot better. I would recommend looking at Google maps and looking at the area (the actual address is 8505 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747).
Everybody was nice. Every single employee I spoke to (except for the sales people mentioned above) tried to be helpful.
The location is very good. If none of the food options on property work for you, virtually every chain restaurant you can think of is within a couple of miles of the main entrance (again, if you use Google maps, switch to satellite view, and zoom in, you should see these places). There is even a Longhorn Steakhouse, I thought for sure the chain had gone out of business!
There is an Expedia desk in the West Village clubhouse. They can call a cab for you, I believe they can get you tickets, and they can hook you up with a shuttle to most parks, Disney Springs, Universal, or even the airport. When we were there in April, we took a cab to Universal, about $65 one way, plus tip. This time we arranged a shuttle, it turned out we were the only ones in the van going and coming back, and the round trip cost was $21 for each person!
Animal Kingdom (and its resort) are really close. The Epcot resorts, Epcot itself, Disney Hollywood Studios, are all pretty close. Disney Springs is a “doable” distance, Magic Kingdom is kind of far.
I was sure I had a lot more to say, but we are back home in the North East, and we are expecting snow tonight, so I need to get going and chop some wood.
I hope everybody has a great vacation, and a very happy and safe Holiday season.
Smeagol