DLBDS
Loves that Sweetened Condensed Milk
- Joined
- Jun 21, 2005
I was unable to finalize a BOG ADR online via my laptop and iPhone app beginning at 5:58am. Tried calling in at 7:00am and could never get through. Tried countless times to get a reservation to go through. It's now 9:00am and on a whim I logged back in online just to see if anything would show up in my MDE and, what the heck?!, there are 3 reservations! All on the same day. Two at the same time (11:45). The third overlapped the other two (12:05). I cancelled the 12:05 but when I went to cancel one of the 11:45 reservations I got an error message saying that it couldn't be cancelled online and I needed to call in. Well, calling in was an obvious FAIL. Just can't get through. I refreshed the page and now only show the 2 reservations at 11:45. Again, both are on the same day. I can't help but wonder if these are phantom reservations and they aren't really valid. The main reason I think this is because you shouldn't be able to overlap like this. I've always had to cancel the first before I could proceed with the current reservation. I'm afraid to try and cancel either one at this point without talking to a CM first. What do you guys make of this??
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