I sent an email last night regarding the Hippy Dippy pool and just got a response. Here is the e-mail I send and the response.
My email to Disney:
Good Evening,
My mother, my daughter, and myself are very excited to spend 11/19-11/26 at Disney World's POP Century resort! I just received an e-mail from Jeff Korte, General Manager of Disney's Pop Century Resort. In it he states that "In preparation of your upcoming stay, we would like to make you aware that the Hippy Dippy Pool will be unavailable due to refurbishment. During this time, we invite you to make a splash at our Bowling Pool or Computer Pool!"
This is discouraging because we were under the impression that it was the Computer Pool and not the Hippy Dippy Pool that would be undergoing refurbishment during our stay. We are really looking forward to swimming in the Hippy Dippy pool so we hope that this is not true and that maybe there is an error in the email we received. Can we get a confirmation on which pool is really going to be closed at POP Century Thanksgiving week?
Thank You in Advance,
Jessica Cormier
Response from Disney:
Dear Jessica,
Thank you for contacting the Walt Disney World® Resort.
The Walt Disney Parks have a world-famous reputation for always looking just as clean and fresh as the day they opened, and our Cast Members work 24 hours a day to maintain that appearance. The same is true of our Walt Disney World® Resorts; we continually refresh, repaint, and restore our facilities to ensure that everything is "neat and pretty" when you visit.
In an effort to make your future visits even more magical, the Computer Pool at Disney's Pop Century Resort will be closed for refurbishment from late October 2016 through early January 2017. However, the Hippy Dippy Pool will remain available for your enjoyment. We apologize for any inconvenience this may cause.
If you have questions or need further assistance, feel free to contact us.
Sincerely,
Unique Wixted
eCommerce Sales and Service Team