firefly_ris
DIS Veteran
- Joined
- Nov 25, 2015
Your last sentence is so true. I was talking to my coworkers about vacations the other day and one of the higher ups wants to take her daughters to WDW. She had not been since the early 90s and knows nothing about any of the Genie+, ILL and VQ stuff. I know all vacations take some bit of planning but this is a turn off for a lot of people.
Yes, and when they come home from their very expensive and very complicated "fun day" they are not going to give kind word of mouth to their other coworkers. I guess it hasn't happened yet, but I have to believe there is a certain point where squeezing an extra $30 out of someone is no longer worth turning off new guests from booking a trip at all.