foodiddiedoo
DIS Veteran
- Joined
- Oct 12, 2017
I booked a full package for January 2025 at BLT a few weeks ago. I decided to upgrade my ticket to an Annual Pass since I’m doing a girl’s weekend in May and it’ll be enough days that it’s cheaper to have an AP. When I did that I had to call and ask them to remove the tickets from my package for the rest of my family. Once they converted me to a “basic package” my modify reservation button completely disappeared. I called both their IT desk and reservations who tried helping me with a lot of different scenarios to see if they could restore it (no luck even with rebooking me completely with a new basic package). The IT folks just said “call in when you need to make changes” and left it at that. This is super disappointing because if there happens to be an AP discount released later this year, I feel like I might completely miss out on the discount by the time I “get through” on the reservation line. Anyone else have this issue? Anyone else actually able to score a discount with a Basic Package and needing to call?