- Joined
- Jul 3, 2014
Luggagegate 2022. 
Stay CL enough and you’ll see all sorts of situations and people doing different things, CL CMs telling people to do different things or offering to do different things for guests. Although put me in the camp of luggage storage is generally best suited for bell services and not CL CMs. There’s not really the space or staff to handle that function at any of them.
Somewhat related, frankly I sort of roll my eyes a bit at the mega family packed like the Griswold summer vacation with luggage piled up in the lounge waiting for their room or for a late flight, but for all I know they were told that’d be fine so I try not to judge. (Although I do judge when you roll your giant bags in the food service area while balancing a plate of sticky buns).
As for arrivals, let’s be honest, it’s not like bell services staffing has been overflowing since Covid - sometimes it’s a little chaotic out front, it’s not always clear to CL people what they should do, some with greeters, some without, did we get the text or not, countless different guest situations and circumstances, so I try not to overthink it.
Personally, about the only time I have luggage in the lounge or CM desk area is when we have carry-ons and have a lag between check out and leaving and we’re spending some time in the lounge. If I had more than carryons I’d call bell services just to not leave my mess around. On occasion I’ve left them there unattended while we do a last stop at the gift shop or something, but that has only been in situations where I know or am friendlier with the CMs and we’re talking short durations.
In other controversial CL behavior news, saw some bare feet this morning. Always love that.
Stay CL enough and you’ll see all sorts of situations and people doing different things, CL CMs telling people to do different things or offering to do different things for guests. Although put me in the camp of luggage storage is generally best suited for bell services and not CL CMs. There’s not really the space or staff to handle that function at any of them.
Somewhat related, frankly I sort of roll my eyes a bit at the mega family packed like the Griswold summer vacation with luggage piled up in the lounge waiting for their room or for a late flight, but for all I know they were told that’d be fine so I try not to judge. (Although I do judge when you roll your giant bags in the food service area while balancing a plate of sticky buns).
As for arrivals, let’s be honest, it’s not like bell services staffing has been overflowing since Covid - sometimes it’s a little chaotic out front, it’s not always clear to CL people what they should do, some with greeters, some without, did we get the text or not, countless different guest situations and circumstances, so I try not to overthink it.
Personally, about the only time I have luggage in the lounge or CM desk area is when we have carry-ons and have a lag between check out and leaving and we’re spending some time in the lounge. If I had more than carryons I’d call bell services just to not leave my mess around. On occasion I’ve left them there unattended while we do a last stop at the gift shop or something, but that has only been in situations where I know or am friendlier with the CMs and we’re talking short durations.
In other controversial CL behavior news, saw some bare feet this morning. Always love that.
