TropicalDIS
DIS Veteran
- Joined
- Oct 19, 2016
You should be able to Modify into 2021 on Wednesday.I was on the phone for 2.5 hours. I had to hang up after my kid was melting down. I was able to change my July 9th resort to another resort at no cost bc it is prior to the parks opening. My other July split stay resort fell within the open dates (July 14th-21) so they refused to move me without a charge. I was allowed to choose a resort that was open and pay the difference if I wanted. They would not modify me into 2021. I was only offered to cancel or pay the diff in an open resort. Sad but true. I hung up.
It’s pathetic of Disney to ask people to pay for this change.
anybody have an email where I can complain?