I just wanted to add some information to this thread that may be helpful for some.
1) My brother and his family live in Houston and got out via Southwest a day before the hurricane hit. They flew to Boston where we have family. They all took advantage of 2 free suitcases allowed. Their luggage did not make it on the flight and what they received the next day was a pile of suitcases that were drenched with water, very damaged, and with totally unwearable clothing. Call it foolish but they did pack some mementos in ziploks which were ruined. They do not fault Southwest for the damaged and wet items. What is important to note is what Southwest instructed them to do with the damaged items if they wanted to file for compensation. They wanted receipts for the clothing and other belongings and before and after pictures. My sister-in-law didn't have the first two requirements. **So, if you are flying into a storm area on Southwest, it may be a good idea to lay out what you are packing and take photos of those items as well as of the luggage itself.
2) My early 20's daughter lives in the most flood-prone area of New Orleans. The first week in August delivered torrential rains and she has a first floor apartment in an old house. She walks to work in the French Quarter and was wading through the streets when she finally got home. I decided to order her a number of critical flood related items through
Amazon 2 day Prime delivery on August 4th. As of August 31, the items were never delivered and inquiries showed that they hadn't left the warehouse/fulfillment center. On Sept. 1, I finally got an Amazon supervisor on the phone who told me that a huge amount of their stock is shipped from the Houston area fulfillment center so many people did not receive their orders throughout the country. When Harvey was hitting, Amazon continued to send items to this particular fulfillment center which didn't make sense to me. The agent suggested that in the future, I should avoid ordering items that are being fulfilled in disaster locations(how would I know where the items were being fulfilled?). Not a very helpful suggestion. I guess my tip here is not to count on anything that is being ordered for Irma relief to be delivered at the stated timeframe on your Amazon receipt. I learned my lesson, and of course the fine print does not promise any delivery date which I should have paid attention to.
Good luck to all travelers and those living in the affected areas. I can't imagine how difficult a time this must be.
threehearts