I know I'm in the minority, but I absolutely do not think the "enhanced" pat downs are appropriate, and I've written lots and lots of emails and letters about it.
I also think this mom is way over the top and doesn't need to be publicizing this. Anyone who doesn't live under a rock knows that this type of intense and invasive screening is a possibility while flying. Accept it (while trying to change it) or don't fly.
As for the length... I've had extra screening take five minutes. I was also with a co-worker where it took nearly 30 minutes. It was ridiculous and uncomfortable. They shut down an entire lane for her, had 2 or 3 TSA agents with her the whole time, and literally searched and swabbed every item she had. I stayed with her the whole time just to make sure she made it through OK. So yeah, I do believe the mom that it was taking a really long time and felt pretty harrowing.
I also think this mom is way over the top and doesn't need to be publicizing this. Anyone who doesn't live under a rock knows that this type of intense and invasive screening is a possibility while flying. Accept it (while trying to change it) or don't fly.
As for the length... I've had extra screening take five minutes. I was also with a co-worker where it took nearly 30 minutes. It was ridiculous and uncomfortable. They shut down an entire lane for her, had 2 or 3 TSA agents with her the whole time, and literally searched and swabbed every item she had. I stayed with her the whole time just to make sure she made it through OK. So yeah, I do believe the mom that it was taking a really long time and felt pretty harrowing.