I read that in order to request a room you have to send a Fax. Has anyone ever requested a room and if so were you successful? And what about an early check in?
Just returned from a 7 day stay...POFQ is my FAVORITE moderate, due to the size and friendly CMs. However, don't get your heart set on specific requests. We had two standard view rooms, and asked our
Travel Agent to put in the following requests in order of priority:
1. Ground floor or close to elevator (due to mobility issues)
2. Close to transportation (due to mobility issues)
3. Connecting rooms (due to seniors needing assistance)
I put the same above requests in the fax from Touring Plans
For online check-in, for each room, we requested Ground Floor, Close to Transportation.
What we first got was:
Third Floor, separate buildings, building 7.
After lots of time with the desk CM, who noted that the requests were noted on our reservation, and checked by phone for availability, we ended up with two rooms on the third floor close to each other, in building 7, and were able to move to building 4, but still had non-connecting room, on the second floor.
So, at the end of the day, like they say, a request is just that: a request.
Other than that, rooms were clean, food court had improved a LOT since my last stay, and all the CMs were very pleasant. I'll go back to FQ next time, even if it means no special offer.