I would rather keep the original booking since it was made under the old ticket prices.
You still have to pay the new prices if you are changing the reservation. Changes include adding a discount offer.
I would rather keep the original booking since it was made under the old ticket prices.
I have my fingers crossed to everyone still waiting! My FIL called right at 7 and got through to someone right away. He was able to get the RO discount (what we wanted) but we had to upgrade from garden view to lagoon view (we're at YC). The most amazing part? He paid for our full reservation (room, tickets, DDP) as a bday present for our twins! They do sooo much for us already I can't believe they are being so generous. I'm seriously in tears over it
Sorry everyone, I have not had any time to read everyone's stories or to update on here today. Between going through an agonizing 5 hour wait and the fact that I was at work and not getting much done during that 5 hours. I had to get things caught up. Anyway my wonderful TA got us the deal for all 3 rooms. We saved a bunch. Hopefully will get on after work and read everyone's stories and elaborate on mine more. Thanks to everyone for listening to all my whining through the months!! Special thanks to black who was right all along!!!
Your TA needs to hang up and call back. I called this morning and was on hold for 2 hours and just called back at 6 and got through right away. That's crazy!
Yes, you can, but you need to do it a least 72 hours before check in.
I think the Gartner convention is like the 2nd week in October this year.. Last year it was like the 3rd week of October and booking rooms was a nightmare as everything was showing full, but even with the convention it wasn't any busier than times I've been in October in the past, but luckily I think the week of the 18+ should be free of the Gartner convention, I just looked at the dates and it's officially October 6th-10th.
If the TA has been trying all day, I would give her another shot to get the reservation. Then you could cancel the new one. If she can't get it, however, then you can cancel the original. Hate to see a TA lose business she's been working on, especially since it's the Disney system that's messed so much up today.
Yes, me too. It shows the change of hotel and the tickets, but no free dining. I haven't gotten a confirmation e-mail, either - if I don't by tomorrow morning, I suppose I will jump back into the phone queue.
so glad your on here smitch, get this. So my mother was on hold for two hours before finally getting a cm. Was able to get the fd without a problem. I knew we would have to pay the ticket increase with the fd add on. The cm tells her the balance would go up about 73.00$ but stated its not due to the ticket increase but the tax on the fd. My mother was confused about this so she said she thought it would go up because of the tickets but she insisted that you get the dining plan for free but are responsible for the taxes.
so glad your on here smitch, get this. So my mother was on hold for two hours before finally getting a cm. Was able to get the fd without a problem. I knew we would have to pay the ticket increase with the fd add on. The cm tells her the balance would go up about 73.00$ but stated its not due to the ticket increase but the tax on the fd. My mother was confused about this so she said she thought it would go up because of the tickets but she insisted that you get the dining plan for free but are responsible for the taxes.
So for good reasons and bad I haven't really been on the thread since last night around 9p.
Anything new?
Someone else posted that same scenario this morning. When I used my PIN, my CM told me my increase was "taxes", but he booked me in a pool view instead of standard. When I called and had it fixed, it went back to exactly what I was paying before. I got my FD a few days before the increase, and I definitely didn't pay taxes on my dining. Unless booking with a PIN is different than booking with a regular offer, but I doubt it. Weird.
ETA: Wait! Dining plan prices were raised recently and took effect immediately. I bet that is it!
Your kidding,right thanks to you and Joe for everything you have done for everyone here
Finally got through. Tried for over an hour last night (Australia time), gave up and went to bed. Got up and tried this morning while getting read for the school run. On hold for 20 mins. Already had a booking just had to add on FD. POP booked Dec 12 - 19 with upgrade to regular Dining. Woo Hoo. Thank you so much Black and everyone else who has posted info over the last 2 weeks. My DH is now a little more comfortable with this trip. Hope the Aussie dollar rallies again soon. Have a great evening folks, although daytime here.
Thanks for the pixie dust! I'll take anything I can get! I am hoping a lot of people had stuff on hold and they will be released in the next couple days.
Our preferred dates are 11/15-11/24 at POR, we need AB. As I've said, I'd stay in a value, but I don't think my autism spectrum son would do well there with all the sensory input there, deluxes are out of our price range...I could get 2 RGR at POR for the same price! I'm considering Cabins but not sure if my husband will go for that.
I will definitely post if I get something!