kldmom2000
DIS Veteran
- Joined
- Sep 19, 2004
I called Disney CRO on Friday to get rates for July.... we were going to go 7/21-7/27 @ the Beach Club but all that was showing online was club level standard.... I wanted to see if they had a regular standard room (not club level) that just wasn't showing up online. I planned on using the 30% promo that is running right now and all dates around that time frame only showed the club level availability. After getting quotes and messing with numbers w/ the CM on the phone, she informed me about 8 min. into the conversation that there was a PIN under my DH's name!!!! Now mind you, I've got us both signed up for every possible email, website, etc... and request the DVD every year and we never, ever, ever get PINs but all my friends do I was so excited! It was for free dining.... BUT again, the BC & YC only had club level rooms and DH will ONLY stay at the BC or YC. I asked the CM if I should write down the PIN # in case I called back and wanted to apply it... she told me it's in the computer system under his name and any CM I speak with can pull it up....
I just called CRO today and asked for a quote for a different week (where there IS a regular non club-level room)with the free dining PIN attached to my DH's name and the CM I got said there's no PIN attached to either of our names . She put me on hold for a while and came back again and apologized for the confusion-but there's indeed no PIN for either of us....
I just called CRO today and asked for a quote for a different week (where there IS a regular non club-level room)with the free dining PIN attached to my DH's name and the CM I got said there's no PIN attached to either of our names . She put me on hold for a while and came back again and apologized for the confusion-but there's indeed no PIN for either of us....