What to do about my job?

[oliverthecat]

A little background i work at a publix been there for a little over a year . About 2 months ago I asked to be trained for cashier took all the computer tests and training got put on register every so often but lately I been going in and I'm listed as cashier but scheduled cart / bagger I have not had a cashier shift in over a month. They really cut my hours next week I'm only scheduled 8 hours! That's it! I use to work for a stop & shop in new jersey for 6 years before I moved to Florida so I have the experience

 

[sam_gordon]

A little background i work at a publix been there for a little over a year . About 2 months ago I asked to be trained for cashier took all the computer tests and training got put on register every so often but lately I been going in and I'm listed as cashier but scheduled cart / bagger I have not had a cashier shift in over a month. They really cut my hours next week I'm only scheduled 8 hours! That's it! I use to work for a stop & shop in new jersey for 6 years before I moved to Florida so I have the experience

First, you ask your supervisor if there's anything you need to do to get more cashier shifts/more hours Maybe they want to see 'x' from you.
Second, do the people who ARE working cashier shifts when you're there have more seniority or are they full time?

Do you get paid the same whichever position you're working? If so, once you get answers from management, suck it up. If it bothers you that much, look for another job.

 

[cabanafrau]

I may have my parties crossed, but aren't you the person who posted about yelling at your manager in front of customers a few weeks back about expired products on the shelves? If you are the same person, maybe that has something to do with your current situation?

 

[Mackenzie Click-Mickelson]

Maybe it was your outburst not that long ago that stirred something up I believe most of us agreed you were unprofessional and in the wrong back then

 

[cvjw]

Maybe time to look for a different job. Your manager at Publix may be trying to tell you something.

 

[sam_gordon]

I may have my parties crossed, but aren't you the person who posted about yelling at your manager in front of customers a few weeks back about expired products on the shelves? If you are the same person, maybe that has something to do with your current situation?

Ooh, I forgot about that. Good memory!

 

[tvguy]

Ooh, I forgot about that. Good memory!

Yup.
https://www.disboards.com/threads/work-was-i-right-to-be-upset.3956791/#post-65817404

 

[oliverthecat]

Has nothing to do with it that manager was transferred to another publix

 

[princesscinderella]

Has nothing to do with it that manager was transferred to another publix

It may be a different manager but you may have a note about the outburst in your employee file which could be the reason you have reduced hours. It may be their way of trying to push you out by under scheduling you. If you quit they don’t have the unemployment liability vs they will have one if you are fired.

 

[LuvOrlando]

I think hours sometimes shrink after the holidays, I know our grocery stores have been pretty empty this week so I would imagine hours dropped off a lot and then they have extra staff and probably don't want to let anyone go.

Is it possible for you to seek out another position to supplement the hours? Stores like Home Depot and Lowes should start jumping soon with Spring so close.

 

[sam_gordon]

It may be a different manager but you may have a note about the outburst in your employee file which could be the reason you have reduced hours. It may be their way of trying to push you out by under scheduling you. If you quit they don’t have the unemployment liability vs they will have one if you are fired.

Are part timers eligible for unemployment?

 

[starry_solo]

Are part timers eligible for unemployment?

It’s Florida so I doubt it, lol

 

[tinkerbellandpeterpan]

It’s Florida so I doubt it, lol

Well a quick google search tells you that you're not correct...

Part-time employees may get unemployment benefits if they lose their job. There need to be certain circumstances to be present for you to qualify to receive them, which include:

• Losing your job was because of no fault of your own, such as a layoff or reduction in force
• You are actively seeking employment
• You are unable to find another job
• You earned at least $3,400 at your place of work within the last 18 months

All of these circumstances must be met for you to be eligible for unemployment benefits.

 

[VandVsmama]

Has nothing to do with it that manager was transferred to another publix

Doesn't matter that the assistant manager that yelling incident occurred with is now working at a different location. You should assume that your outburst was noted. If I was a scheduling person and you were asking for more customer-facing cashier hours AND you had a loud verbal blow up at an assistant manager in FRONT of a customer, I absolutely would be giving you fewer hours and probably having you do something other than cashier work.

Why?

Because in that one moment, you demonstrated that when even a little bit of pressure is on, you will lost your poop and flip out. AND as a cashier, there will be a lot of times when one has to deal with belligerent or angry customers. AND if you a freaking out in front of a customer over a yogurt, then what will you do next?

You should assume that ALL of the relevant managers working at your location will have known about the verbal altercation between you and the assistant manager employee. Word travels fast. In acting that way, one can develop a reputation for being belligerent and difficult to work with.

So how do you get more hours at your current work location? How do you get shifts in the cashier position instead of bagger? By doing the job you currently have really well. By being a team player. By not yelling at a supervisor in front of a customer. By acting professionally.

 

[TwoMisfits]

Doesn't matter that the assistant manager that yelling incident occurred with is now working at a different location. You should assume that your outburst was noted. If I was a scheduling person and you were asking for more customer-facing cashier hours AND you had a loud verbal blow up at an assistant manager in FRONT of a customer, I absolutely would be giving you fewer hours and probably having you do something other than cashier work.

Why?

Because in that one moment, you demonstrated that when even a little bit of pressure is on, you will lost your poop and flip out. AND as a cashier, there will be a lot of times when one has to deal with belligerent or angry customers. AND if you a freaking out in front of a customer over a yogurt, then what will you do next?

You should assume that ALL of the relevant managers working at your location will have known about the verbal altercation between you and the assistant manager employee. Word travels fast. In acting that way, one can develop a reputation for being belligerent and difficult to work with.

So how do you get more hours at your current work location? How do you get shifts in the cashier position instead of bagger? By doing the job you currently have really well. By being a team player. By not yelling at a supervisor in front of a customer. By acting professionally.

Bold - exactly!

I was going to suggest offering to be the "fill-in" for anyone who has to take a day off as cashier. And I would also ask for more cart/bagger hours. It's more important now for you to be in the store working and showing your commitment than being placed in the cashier position every time. Offer to fill in any spot (is there another job that is always understaffed that you can also train into? If so, show initiative and train into that one, too)...

 

[hertamaniac]

Silence can be golden in the customer service sector. I think this smells like hourly reduction retribution as a means to give you a warning and not a dismissal for insubordination. While I applaud the concern for the Publix guests, the means in which it was delivered was not appropriate. Imagine if you were that Assistant Store Manager. Would you want an employee to, in public, lash out a you or sidebar it, quietly, and explain his/her issue and concern? I know which one I would want 100 times out of 100.

I shop Publix due to the convenience and excellent produce. The customer service aspect USED to be stellar, but I have seen a steady decline since my new store opened about a year ago. I now do Kroger direct delivery for 90+% of my groceries.

 

[cabanafrau]

Bold - exactly!

I was going to suggest offering to be the "fill-in" for anyone who has to take a day off as cashier. And I would also ask for more cart/bagger hours. It's more important now for you to be in the store working and showing your commitment than being placed in the cashier position every time. Offer to fill in any spot (is there another job that is always understaffed that you can also train into? If so, show initiative and train into that one, too)...

This may be a perfect way to solve your lack of hours and ensure your reputation with management is positive.

I shop Publix due to the convenience and excellent produce. The customer service aspect USED to be stellar, but I have seen a steady decline since my new store opened about a year ago. I now do Kroger direct delivery for 90+% of my groceries.

If OP's store is experiencing customer loss due to others sharing this pattern that may be another reason for less hours on the schedule, fewer cashier lanes needing to be open.

 

[hertamaniac]

This may be a perfect way to solve your lack of hours and ensure your reputation with management is positive.


If OP's store is experiencing customer loss due to others sharing this pattern that may be another reason for less hours on the schedule, fewer cashier lanes needing to be open.

Actually, they expanded the number of self-checkout lanes. I also have seen a serious uptick in price discrepancies when it comes to checking out vs. advertised (and not in the customers favor). And the subs that you order online, well, it's like rolling the dice to see if you got the bread you selected.

Still, our store location is busy primarily due to population explosion in our area and no brick-and-mortar competition. The store is always loaded heavily with Publix associates that perhaps the strategy is a large employee/resource list with reduced hours to each to achieve maximum schedule flexibility.

 

[LuvOrlando]

The Op lost his family in a tragic fire, some people are never able to recover from such things so to me this is a success. I imagine the entire holiday season is brutal for this person so I understand being more easily upset. Just my opinion but it seems a pile on when he is struggling is a bit rough. Done is done.

 

[Mackenzie Click-Mickelson]

The Op lost his family in a tragic fire, some people are never able to recover from such things so to me this is a success. I imagine the entire holiday season is brutal for this person so I understand being more easily upset. Just my opinion but it seems a pile on when he is struggling is a bit rough. Done is done.

The OP asked what to do about their job I'm not sure what else you expect people to say other than to point to their prior thread from just a few months ago where they had an outburst at work and then asked the DIS if they were in the wrong. People are giving their opinions on why they were reduced in hours and why they haven't been utilized in their cashier training. You'd be more on the mark on what posters are saying if the OP hadn't created the other thread but since we have it to go off of it's very reasonable what people are posting. No one is piling on here, they are answering the OP's question.