neverlandsky
DIS Veteran
- Joined
- Sep 7, 2017
- Messages
- 3,285
Booked vacation package room & tickets online for Swan Reserve through MDE and can't make any online payments. Under the confirmation number there's no payment option link at all. Called Disney, told them the situation, and they found the confirmation number however there's no balance. Which the response I got was "That's odd". Called number given to me to make automated payment and it refused to go that route and had to hold for CM. At that point hung up given the prior response from CM.
Got a receipt when making deposit with remaining balance due 30 day before trip. There's a link to click on in email of my reservations to make a payment. Again, there's no payment option link available at all. There's an option to ACH or mail a check that I got in email. Don't feel comfortable with that because it doesn't give us an email receipt of balance payment. Unless others have done the ACH/mailed check route?
Don't want to cancel, however it was never this difficult as we were able to make payments online with YC & tickets with no issues. Any tips on how to navigate this?
Got a receipt when making deposit with remaining balance due 30 day before trip. There's a link to click on in email of my reservations to make a payment. Again, there's no payment option link available at all. There's an option to ACH or mail a check that I got in email. Don't feel comfortable with that because it doesn't give us an email receipt of balance payment. Unless others have done the ACH/mailed check route?
Don't want to cancel, however it was never this difficult as we were able to make payments online with YC & tickets with no issues. Any tips on how to navigate this?